Expanding your remote workforce may have a significant impact on IT architecture, cybersecurity, and corporate culture. Progent has two decades of background helping SMBs to design, configure, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can help your Bellevue organization to select the right tools and adhere to best practices in building and maintaining a secure virtual office solution for teleworkers that facilitates collaboration and delivers maximum business value. Progent can provide support services ranging from as-needed expertise for helping you over challenging technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Bellevue, Washington organizations to with any facet of building a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

Infrastructure for Telecommuters
Integrating the network infrastructure needed to support an at-home workforce can be particularly complicated if you have to manage a combination of worker-owned equipment like desktop computers and notebooks, routers, and Wi-Fi appliances from an assortment of manufacturers and with a variety of operating systems and firmware levels. Progent's background providing remote help for both outdated as well as current IT products in remote office solutions enables you to make cost-effective use of your existing network infrastructure and offers fast access to expertise for making necessary updates. Services offered by Progent to assist your company to implement a productive work-at-home infrastructure include:

  • Virtual Private Network connectivity makes it possible to create a secure connection for authorized remote workers to access IT assets located at your company datacenter or in the cloud. Progent's consultants can help your company to deploy and manage VPN access between your teleworkers and your various IT resources by providing online VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your at-home workers to utilize Cisco's AnyConnect software to provide secure VPN tunneling for a broad range of endpoint devices such as Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow a telecommuter to see and interact with a remote computer's desktop. This gives IT managers substantial control over the digital ecosystem of telecommuters and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home computer networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewalls. Progent can provide top-tier online support for setting up routers from a variety of vendors. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, typically supporting the whole family and visitors, are commonly utilized by telecommuters to access their Internet router for work. This can cause performance and cybersecurity issues. Progent can help you to resolve these problems by providing services that include Aironet configuration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti wireless AP integration help.
  • Internet access solutions affect the speed and availability of connections between telecommuters and the company data center. Mission-critical applications might demand backup Internet connections in case the primary connection breaks. Progent offers expertise for picking ISPs, choosing sensible service bundles, and configuring redundant Internet access. See Internet access solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Bellevue, Washington company, phone 1-800-993-9400 or visit Contact Progent.