Enlarging your telecommuter workforce may have a major impact on network architecture, security, and corporate workflows. Progent has two decades of experience helping SMBs to design, deploy, administer, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Atlanta company to pick the appropriate tools and follow leading practices in creating and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and delivers top business value. Progent can provide support services that go from on demand expertise for getting you over challenging IT bottlenecks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent can assist Atlanta, Georgia organizations to with any aspect of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk services, endpoint security, backup/restore solutions, and unified management.

Infrastructure for Teleworkers
Setting up the network infrastructure required to support an at-home work environment can be especially complicated if you have to accommodate a mix of worker-owned hardware like desktop computers and notebooks, routers, and Wi-Fi appliances from different vendors and with a mix of OS software and firmware levels. Progent's background delivering remote help for both legacy as well as modern technologies in remote office venues enables you to make efficient use of your existing infrastructure and offers fast access to top-tire consultants for implement essential updates. Support services available from Progent to assist your company to implement a high-functioning work-at-home ecosystem include:

  • VPN connectivity allows you to establish a secure tunnel for authenticated remote employees to use IT assets situated at your company datacenter or in a public cloud. Progent's consultants can help your company to deploy and maintain VPN connections between your at-home workforce and your various IT resources by providing online VPN integration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA consultants can help your at-home workers to utilize Cisco's popular AnyConnect client software to provide safe VPN connections for a wide range of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and use a remote PC's desktop. This technology gives network managers more control over the computing ecosystem of telecommuters and ensures them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers connect home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewall services. Progent can provide top-tier remote consulting for configuring routers from a variety of vendors. See router configuration services from Cisco-certified experts.
  • Home Wi-Fi networks, often shared by an entire household and guests, are frequently utilized by telecommuters to access their Internet router for work. This can create throughput as well as security problems. Progent can assist businesses to mitigate these problems by providing expertise like Aironet integration expertise, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti wireless AP integration assistance.
  • Internet access methods impact the speed and reliability of connections between at-home workers and the corporate data center. Business-critical processes may demand backup Internet connections in the event the normal connection breaks. Progent can provide guidance for picking Internet service providers, choosing appropriate bandwidth and data volume offerings, and configuring redundant Internet access. Refer to Internet access integration services.

Contact Progent for Telecommuter Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Atlanta, Georgia company, call 1-800-993-9400 or go to Contact Progent.