Expanding your remote workforce can have a major impact on IT architecture, cybersecurity, and corporate processes. Progent has two decades of background helping small and mid-size businesses to design, deploy, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can help your Grand Rapids organization to pick the right technologies and adhere to leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates collaboration and delivers maximum business value. Progent offers services that go from as-needed expertise for getting you over challenging IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Grand Rapids, Michigan businesses to with any aspect of building a high-performing remote work ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and centralized management.

Security and Compliance for Telecommuters
Work-from-Home staff members commonly utilize their own computing devices and usually work in an unsecured physical area. This situation increases their susceptibility to malware attacks and requires careful configuration of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough end-user training, and the development of security policies built on leading practices. Progent's seasoned group of cybersecurity solutions experts can help you to plan, configure and maintain a compliant cybersecurity solution that protects critical information resources in networks that incorporate telecommuters.

Firewall Integration Services for At-Home WorkersFirewalls enable you to build a network environment that can be securely accessed by local users and by teleworkers, mobile workers, suppliers, customers, and other stakeholders. Modern firewall appliances allow you to assign and manage appropriate access rights to various classes of users and to scale your network and modify your security as your company evolves and as cyber threats become more sophisticated. Progent works with both new and legacy firewall devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall configuration services, see firewall integration and support expertise.

Remote Security Monitoring for At-Home WorkersRemote Endpoint Monitoring makes it possible to watch over the various computers utilized by an at-home workforce and either reject or spot and mitigate modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on each secured endpoint device, monitoring all activity and utilizing state-of-the-art AI technology from SentinelOne to detect new attacks before they can spread. When an attack is spotted, ProSight Active Security Monitoring instantly disconnects the infected endpoint device from the corporate network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is autonomous, endpoints remain secure even when they are offline. Progent is a SentinelOne Partner, dealer, and integrator. To learn more about ProSight Active Security Monitoring, go to remote endpoint monitoring for teleworkers.

Two-factor Authentication Services for TelecommutersProgent's Duo MFA Service Plans utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, when you log into a secured application and give your password you are asked to verify who you are via a device that only you have and that is accessed using a different ("out-of-band") network channel. A broad range of out-of-band devices can be used as this second form of authentication including a smartphone or wearable, a hardware/software token, a landline phone, etc. You can designate several validation devices. For details about Duo identity authentication services, refer to Duo MFA two-factor authentication services for at-home workers.

Security Audit Services for At-Home WorkersSecurity Audits can assess the vulnerability of your network to all types of outside and internal security threats for a network that incorporates teleworkers. Progent can run remote, automated cybersecurity inventory scanning for quickly and affordably uncovering a broad range of security weaknesses that can be surfaced via the Internet. Progent's security audit consulting services, which can be managed by network security professionals with advanced credentials including CISA, CISSP, and GIAC, can assist your business to evaluate your operations and governance policies and assess your WAN architecture to enable you to implement top-level security for your an at-home workforce.

NodeZero Pen Testing for Work-from-Home EnpointsHorizon3.ai's NodeZero Penetration Testing Platform is a leading-edge penetration test (pentest) product family that supports autonomous testing of your work-from-home connectivity solution as well as your internal and perimeter networks to help you uncover, prioritize, fix, and confirm cybersecurity weaknesses before threat actors can take advantage of them. Progent can assist you to deploy NodeZero to perform thorough penetration tests of your network perimeter and your internal IT infrastructure so you can evaluate your current security profile. Progent's NodeZero experts can also help you to strengthen your existing network security and can help you to design and deploy a unified cybersecurity strategy that streamlines management and provides optimum cyber defense for on-prem, multi-cloud, at-home, and perimeter IT resources. To find out more information about Progent's vulnerability assessment solutions powered by on NodeZero's PEN test products, refer to Consulting Support for NodeZero's PEN Test Platform.

Download White Paper: Protecting a Work-From-Home Environment
To view or download a white paper describing critical areas to concentrate on for protecting a network that incorporates work-from-home staff, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To contact Progent about building and managing an efficient work-from-home environment for your Grand Rapids, Michigan business, call 1-800-993-9400 or go to Contact Progent.