Allentown Teleworkers Configuration Support Services

Enlarging your telecommuter workforce may have a significant impact on IT infrastructure, security, and company processes. Progent has two decades of background assisting small and mid-size businesses to design, configure, manage, tune, and debug IT environments that incorporate at-home workers. Progent can help your Allentown company to select the right tools and follow leading practices in building and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and returns maximum value. Progent offers support services that go from on demand expertise for getting you past challenging IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.

Progent's consultants can assist Allentown, Pennsylvania companies to with any aspect of building a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

Cybersecurity for At-Home Workers
Work-from-Home workers typically utilize their personal computing devices and often operate in an unsecured physical area. This situation multiplies their susceptibility to cyber attacks and calls for careful deployment of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive end-user education, and the development of security policies built on best practices. Progent's veteran team of data security support experts can help you to plan, deploy and manage an effective security solution that protects critical IT assets in environments that include remote workers.

Firewalls allow companies to build a network environment that can be safely utilized by on-premises users as well as by teleworkers, mobile users, suppliers, customers, and the public. Next-generation firewall devices permit you to configure and control different permissions to various classes of users and to scale your network and modify your security as your company evolves and as cyber threats grow more complex. Progent works with both new and older firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support expertise, visit firewall configuration and support expertise.

Online Endpoint Security Monitoring makes it possible to track the disparate devices utilized by an at-home workforce and either block or spot and mitigate the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint agent is installed on every secured endpoint device, monitoring all activity and utilizing advanced behavioral threat analysis from SentinelOne to detect zero-day attacks before they can spread. When an attack is spotted, ProSight Active Security Monitoring immediately isolates the impacted endpoint device from the network to contain the malware. Since the ProSight ASM software agent is autonomous, endpoints remain secure even if they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight ASM, visit remote endpoint security monitoring for telecommuters.

Progent's Duo authentication Services utilize Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you sign into a secured application and enter your password you are asked to confirm who you are on a device that only you possess and that uses a different ("out-of-band") network channel. A broad range of out-of-band devices can be utilized as this second means of authentication including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may designate several verification devices. For more information about Duo identity authentication services, visit Duo MFA two-factor authentication services for telecommuters.

Security Audits can assess the vulnerability of your information system to all types of external and internal security attacks for a network that incorporates teleworkers. Progent can run remote, automated cybersecurity analysis software for quickly and economically uncovering a wide variety of security holes that can be found via the Internet. Progent's security audit experts, which can be provided by data security professionals with advanced certifications such as CISA, ISSAP, and GIAC, can assist your business to audit your workflows and governance policies and assess your IT infrastructure to allow you to implement the highest level of security for your an at-home workforce.

Horizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that supports automated testing of your at-home connectivity solution and your internal and perimeter networks so you can find, rank, fix, and confirm security vulnerabilities before threat actors can take advantage of them. Progent can assist you to deploy NodeZero to perform comprehensive pentests of your perimeter and your internal IT infrastructure in order to determine your current security profile. Progent's NodeZero experts can also assist you to harden your network security and can assist you to plan and implement a cohesive cybersecurity ecosystem that streamlines management and delivers maximum protection for on-prem, multi-cloud, remote, and perimeter IT resources. To learn additional details about Progent's vulnerability analysis solutions powered by on NodeZero's PEN test products, see Consulting Support for NodeZero's Pentest Products.

Download White Paper: Protecting a Work-From-Home Environment
To view or download a white paper about critical areas to concentrate on for protecting an IT environment that includes telecommuters, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home environment for your Allentown, Pennsylvania company, phone 1-800-993-9400 or visit Contact Progent.