Enlarging your remote workforce can have a major effect on network architecture, security, and company culture. Progent has 20 years of background helping SMBs to design, deploy, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your San Rafael company to select the appropriate tools and follow best practices in building and operating a secure virtual office solution for telecommuters that promotes teamwork and returns maximum business value. Progent can provide support services ranging from on demand expertise for helping you past occasional IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help San Rafael, California organizations to succeed with any facet of building a high-performing remote work ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, cybersecurity, backup/restore solutions, and centralized management.

Network Infrastructure for a Remote Workforce
Integrating the network infrastructure needed to support a remote workforce can be especially complex if you must accommodate a combination of personal hardware such as desktop computers and notebooks, routers, and wireless APs from different manufacturers and with a mix of OS software and firmware releases. Progent's background delivering remote support for both outdated and current IT products in remote office venues enables you to make efficient use of your existing infrastructure and provides you with fast access to expertise for implement necessary updates. Support services available from Progent to assist your company to create a high-functioning work-at-home ecosystem include:

  • Virtual Private Network (VPN) connectivity makes it possible to create a secure tunnel for authorized remote employees to use IT resources situated at your company datacenter or in a public cloud. Progent's consultants can assist your company to deploy and maintain VPN access between your teleworkers and your key IT resources by providing online VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to set up Cisco's AnyConnect software to provide safe VPN tunneling for a wide range of devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and use a data center computer's desktop. This provides network managers more control over the computing ecosystem of at-home employees and offers remote users a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach home networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide expert online support for deploying home routers from a variety of manufacturers. See router configuration services from Cisco-certified experts.
  • Home Wireless networks, typically supporting an entire household and visitors, are frequently used by at-home employees to connect to their router for work. This can cause throughput and security issues. Progent can assist you to mitigate these issues by delivering services like Cisco Aironet configuration expertise, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet connectivity solutions affect the performance and reliability of connections between telecommuters and the company data center. Mission-critical applications may require backup Internet connections in case the normal connection fails. Progent can provide expertise for identifying Internet service providers, picking sensible bandwidth and data volume bundles, and configuring redundant Internet connections. Refer to Internet access solutions.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your San Rafael, California business, call 1-800-993-9400 or go to Contact Progent.