Expanding your remote workforce may have a significant impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience helping SMBs to design, configure, administer, tune, and troubleshoot IT networks that support at-home workers. Progent can assist your Rockville company to select the appropriate tools and adhere to leading practices in building and maintaining a secure virtual solution for teleworkers that facilitates collaboration and returns maximum value. Progent offers support services ranging from on demand guidance for getting you past occasional technical roadblocks to full project management or co-management to help you carry out mission-critical tasks.

Progent can help Rockville, Maryland organizations to succeed with any facet of building a high-functioning work-at-home environment by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk services, security monitoring, data protection solutions, and centralized management.

IP Voice Solutions for an At-Home Workforce
Extending the business PBX environment to accommodate teleworkers is critical to maintaining an effective at-home workforce. A variety of cloud-based digital PBX platforms are popular with small and mid-size businesses to support remote users. Many larger organizations depend on Cisco's modern or legacy products for IP voice management. Progent can help businesses of all sizes to plan or tune a remote VoIP service that provides the versatility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help organizations optimize their current Cisco VoIP environments to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed across the network. CUCM manages other combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, refer to CUCM consultants.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can help your company to support your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other older VoIP platforms, refer to Cisco CallManager consulting services.
  • Cisco IP Gateways provide connectivity with PSTN networks and with clients working beyond the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network infrastructure to work with these VoIP solutions and deliver as-needed integration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and managing an efficient telecommuter solution for your Rockville, Maryland organization, phone 1-800-993-9400 or visit Contact Progent.