Expanding your telecommuter workforce may have a major effect on network architecture, security/compliance, and corporate processes. Progent has 20 years of experience helping businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Portland company to pick the right technologies and adhere to best practices in creating and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide services ranging from on demand guidance for helping you over occasional technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can assist Portland, Oregon companies to succeed with any facet of creating a high-functioning work-at-home environment by delivering network infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A wide selection of video conferencing products from major vendors support online discussions, video conferencing, chat sessions, and screen/content sharing for both local users and at-home workers. Many organizations use a mix of conferencing products to accommodate their different partners and clients. Progent's communications experts can assist your organization to manage your current voice/video conferencing environment and optimize the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading communications platform that supports presence, instant messaging, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help you to set up and maintain Skype for Business client software to support your remote workforce. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for video calls. For details about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing granular content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. For details about Progent's support expertise for Cisco Webex and for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include voice/video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and assist your business to optimize your network infrastructure to host them.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter solution for your Portland, Oregon business, phone 1-800-993-9400 or go to Contact Progent.

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