Enlarging your at-home workforce can have a major effect on network architecture, security, and company processes. Progent has two decades of experience helping businesses of all sizes to plan, configure, administer, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Pleasanton company to select the appropriate tools and follow best practices in building and maintaining a secure virtual office solution for telecommuters that facilitates teamwork and delivers top business value. Progent offers support services ranging from as-needed expertise for helping you over occasional technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent can assist Pleasanton, California businesses to succeed with any aspect of building a high-performing remote work environment by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk services, data security, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure required to support an at-home work environment can be especially challenging if you must accommodate a combination of worker-owned hardware like desktop computers and notebooks, Internet routers, and wireless appliances from different manufacturers and with a mix of operating systems and firmware releases. Progent's background delivering remote support for both legacy and current technologies in virtual office venues enables you to make efficient use of your existing infrastructure and offers fast access to top-tire consultants for implement necessary updates. Services offered by Progent to help you to create a high-functioning work-at-home ecosystem include:

  • VPN connectivity makes it possible to create a secure connection for authenticated at-home employees to access IT assets located at your corporate datacenter or in the cloud. Progent's consultants can help your company to configure and manage VPN access between your teleworkers and your key IT resources by providing remote VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your telecommuters to set up Cisco's popular AnyConnect client software to provide secure VPN connections for a broad range of devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure platforms allow an at-home worker to see and interact with a data center PC's desktop. This technology provides IT managers more control over the digital ecosystem of at-home employees and ensures them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home networks to the Internet and support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent can provide top-tier online consulting for integrating routers from a range of vendors. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, often supporting the whole family and visitors, are commonly used by at-home employees to access their router for work. This can create performance as well as cybersecurity issues. Progent can assist businesses to mitigate these issues by providing expertise like Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point setup assistance.
  • Internet connectivity methods affect the performance and availability of connections between at-home workers and the company network. Vital processes might require backup Internet access in case the primary connection fails. Progent can provide expertise for picking service providers, selecting appropriate bandwidth and data volume packages, and setting up fault-tolerant Internet connections. Refer to Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and maintaining a productive telecommuter solution for your Pleasanton, California organization, call 1-800-993-9400 or visit Contact Progent.