Expanding your telecommuter workforce can have a significant impact on network architecture, security/compliance, and corporate workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Nashville organization to select the appropriate tools and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for teleworkers that promotes teamwork and delivers top value. Progent can provide services ranging from on demand expertise for getting you past challenging technical roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent can assist Nashville, Tennessee companies to with any facet of building a high-performing remote work ecosystem by providing network infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk services, security and compliance, data protection solutions, and centralized management.

Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed for a remote work environment can be especially challenging if you must manage a mix of personal hardware such as PCs and laptops, routers, and wireless APs from various vendors and with a mix of operating systems and firmware releases. Progent's background providing remote support for both legacy and modern IT products in virtual office solutions enables you to make efficient use of your existing network infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Support services available from Progent to assist your company to implement a productive work-at-home infrastructure include:

  • Virtual Private Network technology makes it possible to establish a secure connection for authorized remote employees to use IT resources located at your company datacenter or in a public cloud. Progent's consultants can help your company to deploy and manage VPN access between your at-home workforce and your key IT resources by providing online VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your remote workers to set up Cisco's popular AnyConnect software for secure VPN tunneling for a broad range of devices including Windows, macOS, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow a teleworker to see and use a remote PC's desktop. This technology gives IT managers more control over the computing ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent can provide top-tier online consulting for configuring routers from a variety of vendors. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by an entire household and visitors, are commonly utilized by at-home employees to connect to their router for work. This can create performance as well as security problems. Progent can assist you to resolve these issues by providing services that include Cisco Aironet configuration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi wireless AP integration assistance.
  • Internet connectivity solutions affect the speed and reliability of connections between telecommuters and the corporate network. Business-critical processes might require redundant Internet access in case the primary connection fails. Progent offers guidance for picking service providers, selecting appropriate service offerings, and configuring fault-tolerant Internet access. See Internet connectivity integration services.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Nashville, Tennessee business, phone 1-800-993-9400 or refer to Contact Progent.