Expanding your at-home workforce can have a significant impact on network architecture, cybersecurity, and corporate processes. Progent has 20 years of experience assisting businesses of all sizes to design, configure, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Madison organization to select the right tools and follow best practices in building and operating a safe virtual office ecosystem for teleworkers that promotes teamwork and delivers top value. Progent offers services that go from on demand guidance for getting you past challenging technical roadblocks to full project management to help you successfully complete business-critical initiatives.

Progent can help Madison, Wisconsin organizations to with any facet of building a high-functioning remote work ecosystem by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Help Desk augmentation, security monitoring, data protection solutions, and streamlined management.

Voice/Video Conferencing for Remote Workers
A broad range of video conferencing platforms from major technology companies enable virtual meetings, video conferencing, chat, and screen sharing for both local users and at-home workers. Many organizations use a mix of products to meet the needs of their different partners and customers. Progent's communications experts can help your organization to manage your current conferencing environment and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that enables real-time presence, instant messaging, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help you to deploy and maintain Skype for Business client software to support your remote employees. For details about Progent's support expertise for Skype for Business, visit Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video phone platform for iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for training. To learn more about Progent's consulting services for Webex as well as for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with features that include video calling, persistent threaded chat, plus file sharing. To learn more about Progent's support services for Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and assist your business to optimize your network architecture to host them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and maintaining an efficient telecommuter solution for your Madison, Wisconsin business, call 1-800-993-9400 or go to Contact Progent.

© 2002-2026 Progent Corporation. All rights reserved.