Expanding your remote workforce may have a significant impact on IT infrastructure, security, and company processes. Progent has two decades of experience helping SMBs to design, deploy, manage, tune, and debug IT networks that support a remote workforce. Progent can help your Leeds company to pick the appropriate technologies and follow best practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum business value. Progent offers support services ranging from as-needed expertise for helping you past challenging technical bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can assist Leeds, United Kingdom organizations to with any aspect of building a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and streamlined management.

IP Voice Solutions for At-Home Workers
Extending the corporate PBX system to accommodate teleworkers is vital to maintaining an effective work-at-home solution. A variety of cloud-centric VoIP products are used by SMBs to support telecommuters. Many larger organizations rely on Cisco's modern or older platforms for VoIP solutions. Progent can help businesses of any size to design or maintain a remote VoIP service that delivers the versatility, transparency and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist businesses tune their current Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony features to devices such as VoIP phones, media processing platforms, VoIP gateways, and multimedia applications deployed throughout the network. Unified Communications Manager manages other combined media services like unified messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager expertise.
  • CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help you to maintain your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other older VoIP platforms, refer to CallManager consulting.
  • Cisco IP Gateways enable connectivity with public telephony networks and with clients operating outside the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your WAN architecture to support these solutions and provide online configuration and debugging expertise.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter environment for your Leeds, United Kingdom business, call 1-800-993-9400 or visit Contact Progent.