Expanding your remote workforce can have a major impact on network infrastructure, security, and corporate workflows. Progent has 20 years of background assisting small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can help your Knoxville organization to pick the right tools and adhere to best practices in creating and operating a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns top value. Progent offers services ranging from on demand guidance for helping you over occasional IT roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent can assist Knoxville, Tennessee businesses to succeed with any facet of creating a high-functioning remote work ecosystem by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, data security, data protection solutions, and streamlined management.
Microsoft Integrated Collaboration Platforms for Remote and Hybrid Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 suites, offering a powerful ecosystem of productivity apps that deliver a consistent user interface for sharing information throughout a corporate network and on a broad selection of endpoints. Progent has provided remote consulting support for SharePoint and Exchange since their initial releases and can help your company to deploy these critical collaboration products to optimize the productivity of your at-home workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and supports third-party cloud services to deliver real-time collaboration and communication. Developed as a replacement for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, audio/video meetings with screen sharing, calling, cloud voicemail, group email, as well as file and app sharing. Teams is closely integrated with Microsoft 365 and depends on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (previously called Azure Active Directory) for supporting its complete range of capabilities. For details about Progent's support services for Microsoft Teams, see solution design and deployment expertise for Microsoft Teams and Teams Premium.
SharePoint utilizes web sites to allow collaboration and knowledge sharing by providing policy-based delivery of data, business processes, and tools for looking through company-wide business data. SharePoint enables you to build secure web portals that permits remote workforce to view and update consolidated corporate intelligence via Wikis, Blogs, social web sites, and Web Parts. For information about Progent's SharePoint consulting expertise, see SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, see integration expertise for Exchange Server.
OneDrive is Microsoft�s shared cloud-based storage service, similar to GoogleDrive. Remote workers can save files to the OneDrive service, and colleagues can access them securely through a web browser. Provided with Office 365, OneDrive allows remote employees to jointly author files. Revisions created offline are synced when you reconnect to the Internet. For information about Progent's support services for OneDrive, go to Microsoft Onedrive integration consulting.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Knoxville, Tennessee business, call