Expanding your at-home workforce can have a major effect on IT architecture, security/compliance, and corporate processes. Progent has two decades of background assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Jersey City organization to select the appropriate tools and adhere to leading practices in building and maintaining a safe virtual office ecosystem for telecommuters that promotes collaboration and returns top business value. Progent offers support services that go from as-needed guidance for getting you over challenging IT roadblocks to full project management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Jersey City, New Jersey companies to with any aspect of creating a high-functioning work-at-home ecosystem by delivering network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, cybersecurity, data protection solutions, and unified management.

IP Voice Solutions for an At-Home Workforce
Expanding the business phone system to accommodate remote users is critical to supporting an effective at-home workforce. A broad range of cloud-centric digital PBX products are popular with small and mid-size businesses to server telecommuters. Many enterprises depend on Cisco's current or legacy platforms for IP voice solutions. Progent can help organizations of all sizes to design or maintain a telecommuter VoIP service that provides the versatility, convenience and security required for remote users. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist businesses tune their existing Cisco VoIP systems to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise IP telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and multimedia software deployed across the network. Unified Communications Manager manages other mixed media services like unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's CUCM support, visit Cisco Unified CM expertise.
  • CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can assist you to support your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's expertise for CallManager and Cisco's other older VoIP products, visit Cisco CallManager expertise.
  • Cisco IP Gateways provide connectivity with PSTN networks and with users operating outside the corporate firewall like at-home workers. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN infrastructure to work with these solutions and deliver on-demand integration and troubleshooting expertise.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your Jersey City, New Jersey business, call 1-800-993-9400 or go to Contact Progent.