Enlarging your telecommuter workforce can have a major impact on network architecture, security, and corporate culture. Progent has two decades of background helping businesses of all sizes to design, configure, administer, optimize, and debug IT networks that support a remote workforce. Progent can assist your Irvine company to select the right technologies and adhere to best practices in building and maintaining a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent can provide services that go from as-needed expertise for helping you over occasional technical roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Irvine, California companies to succeed with any aspect of creating a high-performing work-from-home environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk augmentation, security monitoring, backup/restore solutions, and streamlined management.

IP Voice Integration for an At-Home Workforce
Expanding the business PBX environment to accommodate teleworkers is critical to maintaining an effective at-home workforce. A broad range of cloud-centric VoIP platforms are used by SMBs to server teleworkers. Many larger organizations depend on Cisco's current or legacy platforms for IP voice solutions. Progent can assist organizations of all sizes to plan or tune a telecommuter IP voice service that delivers the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help organizations optimize their current Cisco IP voice systems to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia software used across the network. Unified Communications Manager manages additional mixed media services like unified messaging, video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, visit Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can assist you to maintain your existing CallManager deployment or migrate efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's legacy IP gateways including the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to work with these solutions and provide on-demand integration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient telecommuter environment for your Irvine, California company, phone 1-800-993-9400 or visit Contact Progent.