Expanding your telecommuter workforce may have a significant impact on network infrastructure, security/compliance, and corporate workflows. Progent has two decades of background helping SMBs to plan, configure, manage, tune, and troubleshoot IT environments that support a remote workforce. Progent can assist your Sorocaba company to select the right technologies and follow leading practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes teamwork and delivers maximum value. Progent can provide services ranging from on demand guidance for helping you past challenging IT roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can assist Sorocaba, São Paulo organizations to succeed with any facet of creating a high-functioning work-from-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, data security, data protection solutions, and unified management.

Infrastructure for Teleworkers
Setting up the network infrastructure required for a remote work environment can be especially complex if you must manage a combination of worker-owned equipment such as PCs and laptops, Internet routers, and Wi-Fi appliances from an assortment of vendors and with a variety of OS software and firmware levels. Progent's background delivering online help for both legacy and modern technologies in virtual office venues enables you to make cost-effective use of your existing infrastructure and provides you with ready access to top-tire consultants for implement necessary upgrades. Support services available from Progent to help your company to implement a productive telecommuting infrastructure include:

  • Virtual Private Network (VPN) connectivity makes it possible to create a safe tunnel for authenticated at-home employees to access IT resources located at your corporate datacenter or in a public cloud. Progent's consultants can help you to configure and manage VPN access between your teleworkers and your key network resources by providing online VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA experts can help your remote workers to utilize Cisco's AnyConnect software for secure VPN connections for a wide selection of devices including Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable a telecommuter to view and interact with a remote PC's desktop. This gives network managers substantial control over the computing environment of at-home employees and ensures them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers attach at-home networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewall services. Progent offers expert online consulting for setting up home routers from all major manufacturers. See router integration support from Cisco-certified experts.
  • Home Wireless networks, often supporting an entire household and visitors, are frequently utilized by telecommuters to access their Internet router for work. This can cause performance as well as security issues. Progent can help you to resolve these problems by providing expertise like Aironet integration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi access point setup help.
  • Internet access methods impact the speed and availability of connections between at-home workers and the corporate network. Vital applications may require backup Internet connections in case the primary connection breaks. Progent offers expertise for selecting service providers, selecting appropriate service packages, and configuring high-availability Internet access. Refer to Internet access integration services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Sorocaba, São Paulo business, call 1-800-993-9400 or refer to Contact Progent.