Enlarging your telecommuter workforce can have a major effect on network infrastructure, security, and corporate processes. Progent has two decades of experience assisting SMBs to plan, configure, manage, tune, and troubleshoot IT environments that support at-home workers. Progent can assist your Palo Alto company to select the appropriate technologies and adhere to leading practices in building and operating a safe virtual ecosystem for telecommuters that facilitates collaboration and delivers top value. Progent can provide services ranging from as-needed expertise for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent's consultants can help Palo Alto, California companies to with any facet of creating a high-functioning remote work environment by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, endpoint security, data protection solutions, and unified management.

Infrastructure for an At-Home Workforce
Setting up the network infrastructure required to support an at-home work environment can be particularly complex if you must manage a combination of personal hardware such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from different manufacturers and with a variety of operating systems and firmware releases. Progent's background delivering online support for both outdated as well as current technologies in remote office solutions enables you to make cost-effective use of your existing network infrastructure and offers ready access to expertise for making essential upgrades. Support services offered by Progent to help your company to create a productive telecommuting infrastructure include:

  • VPN technology makes it possible to establish a secure connection for authenticated at-home employees to access IT resources located at your corporate datacenter or in a public cloud. Progent can help your company to configure and manage VPN connections between your at-home workforce and your various network resources by providing online VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your telecommuters to utilize Cisco's AnyConnect client software to provide secure VPN connections for a wide selection of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow a teleworker to see and use a data center PC's desktop. This technology provides network managers significant control over the digital environment of at-home employees and offers remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home networks to the Internet and support VPN connections, home Wi-Fi networks, and firewall services. Progent can provide top-tier online consulting for deploying home routers from a range of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wireless networks, often supporting an entire household and guests, are frequently used by telecommuters to access their Internet router for work. This can create throughput and security problems. Progent can help businesses to mitigate these problems by delivering services that include Aironet configuration consulting, Cisco Meraki wireless deployment expertise, and Ubiquiti Unifi WiFi access point setup help.
  • Internet access methods impact the performance and reliability of connections between at-home workers and the company data center. Line-of-business processes might demand redundant Internet access in case the primary connection breaks. Progent offers expertise for selecting Internet service providers, picking appropriate service offerings, and integrating fault-tolerant Internet connections. See Internet access integration services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your Palo Alto, California organization, phone 1-800-993-9400 or go to Contact Progent.