Expanding your at-home workforce can have a significant impact on IT architecture, cybersecurity, and company processes. Progent has two decades of background assisting businesses of all sizes to plan, configure, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can help your Montreal company to pick the appropriate technologies and adhere to best practices in building and maintaining a safe virtual solution for teleworkers that facilitates collaboration and delivers maximum value. Progent offers support services ranging from on demand guidance for getting you over occasional IT roadblocks to full project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can assist Montreal, Quebec businesses to succeed with any facet of creating a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud integration, Call Desk services, endpoint security, backup/restore solutions, and unified management.

Infrastructure for Teleworkers
Setting up the physical and software infrastructure required to support an at-home work environment can be especially challenging if you have to accommodate a mix of personal equipment like desktop computers and laptops, routers, and Wi-Fi appliances from various manufacturers and with a mix of OS software and firmware levels. Progent's experience delivering online help for both legacy as well as modern technologies in virtual office solutions allows you to make cost-effective use of your available network infrastructure and offers fast access to top-tire consultants for implement essential updates. Services available from Progent to assist your company to implement a high-functioning telecommuting ecosystem include:

  • VPN connectivity makes it possible to create a safe tunnel for authorized at-home workers to use IT assets located at your corporate data center or in the cloud. Progent can help you to configure and maintain VPN connections between your at-home workforce and your various IT resources by providing online VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall consultants can help your telecommuters to set up Cisco's AnyConnect software to provide secure VPN connections for a wide range of endpoint devices including Windows, macOS, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a telecommuter to see and use a data center computer's desktop. This technology gives IT managers more control over the digital ecosystem of telecommuters and ensures them a consistent and more productive work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach home networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent offers top-tier remote support for integrating home routers from all major manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, typically supporting families and visitors, are frequently used by at-home employees to access their Internet router for work. This can create performance as well as security problems. Progent can help you to mitigate these issues by delivering expertise that include Cisco Aironet integration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti wireless access point integration assistance.
  • Internet access solutions impact the speed and availability of connections between telecommuters and the corporate data center. Mission-critical processes might require redundant Internet access in case the primary connection breaks. Progent offers expertise for picking ISPs, selecting sensible bandwidth and data volume bundles, and configuring redundant Internet access. See Internet connectivity solutions.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive telecommuter environment for your Montreal, Quebec business, call 1-800-993-9400 or visit Contact Progent.