Enlarging your remote workforce may have a major effect on IT infrastructure, security, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to plan, configure, manage, tune, and debug IT environments that support work-from-home employees. Progent can help your Boston organization to pick the appropriate technologies and follow leading practices in building and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent can provide support services ranging from as-needed guidance for getting you past challenging IT roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent's consultants can help Boston, Massachusetts companies to succeed with any facet of creating a high-functioning remote work ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, cloud integration, Help Desk services, endpoint security, data protection solutions, and unified management.

Network Infrastructure for Telecommuters
Setting up the network infrastructure required to support an at-home work environment can be particularly challenging if you must accommodate a combination of worker-owned equipment like desktop computers and laptops, routers, and wireless APs from various manufacturers and with a variety of OS software and firmware releases. Progent's background providing online help for both outdated and modern technologies in remote office solutions enables you to make efficient use of your existing infrastructure and offers ready access to expertise for making essential updates. Services available from Progent to assist you to implement a high-functioning telecommuting ecosystem include:

  • VPN connectivity allows you to establish a safe connection for authenticated at-home employees to use IT assets situated at your corporate data center or in a public cloud. Progent's consultants can assist your company to configure and manage VPN connections between your teleworkers and your various IT resources by providing online VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your at-home workers to set up Cisco's popular AnyConnect client software for secure VPN tunneling for a broad selection of devices such as Microsoft Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable an at-home worker to see and use a data center computer's desktop. This technology gives network managers substantial control over the computing environment of telecommuters and offers them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home computer networks to the Internet and support VPN tunnels, home wireless networks, and firewall services. Progent offers expert remote consulting for deploying routers from all major manufacturers. See router integration services from Cisco-certified experts.
  • Home Wireless networks, typically supporting an entire household and guests, are commonly used by at-home employees to connect to their router for work. This can create performance as well as cybersecurity problems. Progent can help businesses to mitigate these problems by providing expertise that include Aironet configuration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti wireless AP setup assistance.
  • Internet access methods impact the speed and reliability of connections between telecommuters and the company network. Business-critical applications may demand redundant Internet access in the event the normal connection breaks. Progent can provide guidance for selecting service providers, choosing sensible bandwidth and data volume packages, and integrating fault-tolerant Internet access. See Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining a productive work-from-home solution for your Boston, Massachusetts organization, call 1-800-993-9400 or go to Contact Progent.