Expanding your remote workforce may have a significant effect on IT architecture, cybersecurity, and company culture. Progent has two decades of background helping businesses of all sizes to design, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can assist your Wichita company to pick the right tools and adhere to best practices in building and operating a safe virtual office solution for teleworkers that facilitates teamwork and returns maximum value. Progent offers support services ranging from as-needed expertise for getting you past challenging IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can help Wichita, Kansas organizations to succeed with any aspect of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and unified management.

Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure needed to support a remote work environment can be particularly challenging if you must accommodate a combination of worker-owned equipment like desktop computers and laptops, Internet routers, and Wi-Fi APs from different manufacturers and with a mix of operating systems and firmware levels. Progent's experience providing remote support for both outdated as well as current IT products in remote office solutions enables you to make efficient use of your existing network infrastructure and offers ready access to expertise for making essential upgrades. Services offered by Progent to assist you to implement a productive telecommuting infrastructure include:

  • Virtual Private Network (VPN) technology allows you to create a secure connection for authorized at-home employees to access IT assets situated at your corporate datacenter or in the cloud. Progent can assist you to configure and manage VPN connections between your at-home workforce and your various network resources by providing online VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your at-home workers to utilize Cisco's popular AnyConnect software for secure VPN connections for a wide selection of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and use a remote PC's desktop. This provides network managers substantial control over the digital environment of at-home employees and ensures remote users a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewalls. Progent can provide expert online consulting for setting up home routers from all major manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting families and guests, are frequently utilized by telecommuters to connect to their router for work. This can create performance as well as security problems. Progent can help you to resolve these issues by delivering services like Cisco Aironet integration consulting, Cisco-certified Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi AP setup help.
  • Internet access solutions impact the speed and reliability of connections between telecommuters and the company data center. Line-of-business applications may demand backup Internet access in case the primary connection breaks. Progent offers guidance for picking ISPs, choosing sensible bandwidth and data volume packages, and configuring fault-tolerant Internet connections. See Internet access solutions.

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive telecommuter environment for your Wichita, Kansas business, phone 1-800-993-9400 or visit Contact Progent.