Enlarging your remote workforce may have a significant impact on IT architecture, security, and company culture. Progent has 20 years of background helping small and mid-size businesses to plan, configure, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can help your Cheyenne company to select the appropriate technologies and follow best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and returns top value. Progent offers services that go from on demand expertise for helping you past occasional technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent's consultants can assist Cheyenne, Wyoming companies to with any aspect of building a high-performing remote work environment by providing infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, security monitoring, data protection solutions, and streamlined management.

Network Infrastructure for Teleworkers
Configuring the physical and software infrastructure needed for a remote work environment can be especially complicated if you must accommodate a combination of personal equipment such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from different vendors and with a variety of operating systems and firmware levels. Progent's background providing online help for both legacy as well as modern IT products in virtual office venues enables you to make efficient use of your existing infrastructure and offers fast access to expertise for making necessary upgrades. Services offered by Progent to assist you to implement a productive work-at-home infrastructure include:

  • Virtual Private Network connectivity allows you to create a secure connection for authenticated at-home employees to use IT resources situated at your company datacenter or in the cloud. Progent can help your company to configure and maintain VPN access between your teleworkers and your various network resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your at-home workers to set up Cisco's popular AnyConnect client software for secure VPN tunneling for a wide range of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to view and interact with a remote PC's desktop. This technology gives network managers substantial control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home networks to the Internet and support VPN tunnels, local wireless networks, and firewall services. Progent offers top-tier remote support for setting up routers from a range of manufacturers. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, often shared by the whole family and visitors, are commonly used by telecommuters to access their router for work. This can create throughput and security issues. Progent can help businesses to mitigate these issues by providing expertise that include Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti WiFi access point setup help.
  • Internet access solutions affect the performance and reliability of connections between at-home workers and the corporate network. Mission-critical applications may demand redundant Internet connections in the event the normal connection fails. Progent offers expertise for identifying Internet service providers, picking sensible bandwidth and data volume bundles, and integrating redundant Internet access. Refer to Internet access solutions.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Cheyenne, Wyoming business, call 1-800-993-9400 or go to Contact Progent.