Expanding your at-home workforce can have a major impact on IT infrastructure, security/compliance, and company workflows. Progent has 20 years of experience helping businesses of all sizes to design, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your Chatsworth organization to pick the appropriate technologies and follow leading practices in building and operating a safe virtual solution for teleworkers that promotes collaboration and returns top business value. Progent offers services that go from as-needed expertise for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.

Progent can assist Chatsworth, California organizations to with any facet of creating a high-functioning remote work environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, data security, data protection solutions, and unified management.

Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed for a remote workforce can be particularly challenging if you have to manage a mix of personal equipment such as desktop computers and laptops, routers, and Wi-Fi appliances from various vendors and with a variety of OS software and firmware releases. Progent's background providing remote help for both legacy and modern IT products in virtual office venues enables you to make cost-effective use of your existing infrastructure and provides you with fast access to top-tire consultants for making necessary upgrades. Services offered by Progent to assist you to create a high-functioning telecommuting infrastructure include:

  • VPN connectivity allows you to create a safe tunnel for authorized remote employees to access IT assets situated at your company datacenter or in the cloud. Progent can assist your company to configure and manage VPN access between your teleworkers and your key IT resources by providing remote VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can help your remote workers to set up Cisco's AnyConnect software to provide safe VPN connections for a broad range of endpoint devices such as Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to view and interact with a remote PC's desktop. This gives IT managers significant control over the digital ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
  • Routers attach at-home computer networks to the Internet and typically support VPN connections, home Wi-Fi networks, and firewall services. Progent offers expert remote support for integrating routers from a range of vendors. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically supporting families and guests, are commonly utilized by at-home employees to connect to their Internet router for work. This can cause performance and cybersecurity issues. Progent can assist you to mitigate these problems by providing services like Cisco Aironet configuration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti WiFi AP setup help.
  • Internet connectivity solutions affect the speed and reliability of connections between at-home workers and the company data center. Vital applications might require redundant Internet connections in case the normal connection fails. Progent offers expertise for identifying ISPs, choosing sensible service bundles, and configuring fault-tolerant Internet access. Refer to Internet access integration services.

Contact Progent for Telecommuter Support Services
To contact Progent about building and maintaining an efficient telecommuter solution for your Chatsworth, California company, call 1-800-993-9400 or go to Contact Progent.