Enlarging your remote workforce can have a major impact on network architecture, security/compliance, and company processes. Progent has 20 years of background assisting businesses of all sizes to plan, deploy, administer, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Calgary organization to pick the appropriate technologies and adhere to leading practices in creating and maintaining a secure virtual solution for teleworkers that promotes teamwork and delivers maximum value. Progent can provide services that go from on demand guidance for getting you past occasional technical roadblocks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can assist Calgary, Alberta businesses to succeed with any aspect of creating a high-performing work-from-home environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud integration, Call Desk services, endpoint security, backup/restore solutions, and centralized management.

Infrastructure for Teleworkers
Integrating the network infrastructure needed for a remote workforce can be especially complicated if you must accommodate a combination of worker-owned hardware such as PCs and laptops, routers, and Wi-Fi appliances from different manufacturers and with a mix of OS software and firmware releases. Progent's background providing online help for both outdated and modern technologies in remote office solutions allows you to make efficient use of your existing network infrastructure and offers fast access to top-tire consultants for implement essential updates. Services available from Progent to assist your company to implement a productive telecommuting infrastructure include:

  • Virtual Private Network (VPN) technology makes it possible to create a safe connection for authorized at-home workers to access IT resources situated at your company data center or in a public cloud. Progent's consultants can help your company to configure and manage VPN connections between your at-home workforce and your various network resources by providing remote VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your telecommuters to set up Cisco's popular AnyConnect client software to provide secure VPN connections for a broad range of endpoint devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and interact with a remote PC's desktop. This gives network managers substantial control over the computing ecosystem of telecommuters and ensures remote users a familiar experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach home networks to the Internet and support VPN connections, local wireless connectivity, and firewalls. Progent can provide top-tier remote consulting for deploying routers from a variety of manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wi-Fi networks, often supporting families and visitors, are commonly utilized by at-home employees to access their Internet router for work. This can create performance and cybersecurity problems. Progent can help you to resolve these issues by delivering expertise like Cisco Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti wireless access point integration assistance.
  • Internet connectivity solutions impact the performance and reliability of connections between at-home workers and the company network. Line-of-business processes may demand redundant Internet access in the event the primary connection breaks. Progent offers guidance for selecting ISPs, selecting sensible service offerings, and integrating fault-tolerant Internet connections. Refer to Internet access solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive work-from-home solution for your Calgary, Alberta company, call 1-800-993-9400 or go to Contact Progent.