Expanding your remote workforce can have a major effect on network infrastructure, security, and company culture. Progent has two decades of experience assisting SMBs to plan, configure, manage, tune, and debug IT environments that incorporate a remote workforce. Progent can help your Birmingham organization to select the right technologies and follow leading practices in building and operating a safe virtual office solution for telecommuters that facilitates collaboration and delivers maximum value. Progent offers services that go from on demand expertise for helping you over challenging IT bottlenecks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can help Birmingham, Alabama companies to succeed with any facet of creating a high-functioning telecommuting environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud integration, Help Desk services, cybersecurity, backup/restore solutions, and streamlined management.

Infrastructure for a Remote Workforce
Configuring the network infrastructure needed to support a remote workforce can be especially complicated if you must manage a mix of worker-owned equipment such as PCs and notebooks, routers, and wireless APs from an assortment of manufacturers and with a variety of OS software and firmware levels. Progent's experience delivering online help for both outdated and modern IT products in remote office venues allows you to make cost-effective use of your existing infrastructure and provides you with fast access to expertise for making necessary upgrades. Support services offered by Progent to assist you to implement a productive telecommuting infrastructure include:

  • Virtual Private Network technology makes it possible to establish a secure connection for authenticated remote workers to use IT resources situated at your corporate datacenter or in the cloud. Progent can help your company to configure and maintain VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA Firewall consultants can assist your telecommuters to utilize Cisco's AnyConnect client software to provide safe VPN tunneling for a broad selection of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable an at-home worker to see and use a data center computer's desktop. This gives IT managers more control over the digital ecosystem of telecommuters and offers remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect at-home computer networks to the Internet and support VPN connections, local wireless networks, and firewall services. Progent offers expert online support for configuring home routers from a range of vendors. See router configuration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often supporting an entire household and guests, are frequently utilized by at-home employees to connect to their Internet router for work. This can create throughput and security problems. Progent can assist you to resolve these problems by delivering services like Cisco Aironet configuration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti wireless AP integration help.
  • Internet connectivity methods impact the speed and availability of connections between at-home workers and the company network. Business-critical applications might demand redundant Internet access in case the normal connection fails. Progent offers expertise for picking service providers, choosing sensible bandwidth and data volume offerings, and setting up redundant Internet connections. See Internet connectivity integration services.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Birmingham, Alabama business, phone 1-800-993-9400 or visit Contact Progent.