Expanding your remote workforce can have a major effect on IT architecture, security/compliance, and company workflows. Progent has two decades of experience assisting SMBs to plan, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Grand Rapids company to select the right technologies and follow best practices in creating and operating a safe virtual solution for telecommuters that facilitates teamwork and delivers top business value. Progent can provide services that go from on demand expertise for getting you over occasional technical roadblocks to full project management to help you carry out business-critical tasks.

Progent can assist Grand Rapids, Michigan companies to succeed with any aspect of creating a high-functioning work-at-home ecosystem by providing network infrastructure configuration services, IP voice expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Call Desk augmentation, security monitoring, data protection solutions, and centralized management.

Data Protection Solutions for Teleworkers
The field of Data Protection involves saving and restoring critical data in order to prevent data loss and minimize restoration time in case of storage system problems due to equipment issues, software hiccups, user mistakes, malware, or any other reason. Dependable data protection solutions can be particularly difficult to design and maintain in hybrid networks that combine in-house data centers, cloud resources, and an at-home workforce.

  • Backup/Restore solutions for telecommuters must address multiple types of user-owned endpoints. Progent offers fast online help from experts knowledgeable about a broad range of platforms for protection Microsoft Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, tablets and handhelds. Leading backup/restore products maintained by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery service that uses cloud-based storage and features granular restore and unified management.
  • Disaster Recovery/Business Continuity plans typically anticipate circumstances that require a rapid changeover to a work-at-home environment. Progent's expert disaster recovery preparedness consultants and business continuity consultants can help your company to create, document and test a DR/BC plan that addresses the logistics of switching to an at-home workforce.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing a productive work-from-home environment for your Grand Rapids, Michigan company, call 1-800-993-9400 or go to Contact Progent.