Expanding your at-home workforce may have a significant effect on network infrastructure, security, and corporate workflows. Progent has two decades of experience helping SMBs to plan, configure, manage, tune, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Garland company to select the right technologies and adhere to best practices in building and maintaining a safe virtual office solution for teleworkers that promotes collaboration and delivers maximum business value. Progent offers support services ranging from as-needed expertise for getting you over occasional technical roadblocks to full project management to help you successfully complete business-critical tasks.

Progent's consultants can assist Garland, Texas businesses to with any aspect of creating a high-performing work-from-home environment by delivering network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, public cloud integration, Help Desk services, data security, data protection solutions, and streamlined management.

Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from leading vendors enable online discussions, video conferencing, chat sessions, and screen sharing for both onsite workers and telecommuters. Many companies use multiple conferencing products to meet the needs of their different partners and clients. Progent can help your organization to manage your existing voice/video conferencing environment and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's leading communications platform that supports real-time presence, instant messaging, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to configure and maintain Skype for Business client software to support your remote workforce. For details about Progent's consulting services for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 simultaneous users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. To learn more about Progent's support services for Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as voice/video calling, threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for other Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and assist you to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about building and maintaining a productive telecommuter solution for your Garland, Texas organization, phone 1-800-993-9400 or refer to Contact Progent.

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