Enlarging your remote workforce may have a major impact on network infrastructure, cybersecurity, and corporate processes. Progent has two decades of experience assisting SMBs to design, deploy, administer, tune, and debug IT networks that incorporate at-home workers. Progent can help your Fort Myers company to pick the right tools and adhere to leading practices in creating and operating a secure virtual office solution for telecommuters that promotes collaboration and returns maximum value. Progent can provide services that go from as-needed expertise for helping you over challenging technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Fort Myers, Florida organizations to with any aspect of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, endpoint security, backup/restore solutions, and unified management.

VoIP Integration for Remote Workers
Expanding the company PBX system to accommodate teleworkers is critical to supporting a productive at-home workforce. A variety of cloud-based IP voice products are used by small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or legacy platforms for IP voice management. Progent can assist businesses of all sizes to plan or maintain a remote VoIP environment that provides the flexibility, transparency and protection required for at-home workers. Progent's Cisco-certified CCIE Voice consultants offer advanced support to help businesses tune their current Cisco VoIP environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (CUCM) extends high-end telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and multimedia applications used across the network. Unified Communications Manager supports additional combined media services such as messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM expertise, visit Cisco Unified CM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent's consultants can assist your company to support your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy IP voice products, visit Cisco CallManager consulting services.
  • Cisco IP Gateways provide integration with PSTN networks and with users operating outside the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to support these VoIP solutions and provide online deployment and troubleshooting services.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining a productive telecommuter solution for your Fort Myers, Florida business, phone 1-800-993-9400 or refer to Contact Progent.