Enlarging your at-home workforce can have a major impact on IT architecture, cybersecurity, and corporate workflows. Progent has two decades of background helping SMBs to plan, deploy, manage, tune, and debug IT networks that incorporate at-home workers. Progent can assist your Florianópolis company to pick the right technologies and follow leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that promotes collaboration and delivers top value. Progent offers services that go from on demand guidance for helping you over challenging IT bottlenecks to full project management to help you carry out mission-critical tasks.

Progent's consultants can help Florianópolis, Santa Catarina organizations to succeed with any facet of building a high-performing telecommuting environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, endpoint security, data protection solutions, and streamlined management.

Voice/Video Conferencing for Teleworkers
A broad selection of voice/video conferencing platforms from major vendors enable online meetings, video and voice conferencing, chat sessions, and screen sharing for both onsite users and at-home workers. Many companies utilize multiple products to meet the needs of their different partners and customers. Progent can help your organization to manage your current voice/video conferencing ecosystem and optimize the experience of your remote workforce.

  • Skype for Business is Microsoft's popular communications product that supports presence, instant messaging, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help you to deploy and manage Skype for Business clients to accommodate your remote employees. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's group video phone app for compatible iOS and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime support up to 32 concurrent users for video calls. For details about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for training. For details about Progent's support expertise for Cisco Webex and for additional video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities such as voice/video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting services for Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist you to tune your network architecture to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your Florianópolis, Santa Catarina business, phone 1-800-993-9400 or refer to Contact Progent.

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