Enlarging your at-home workforce may have a major impact on network architecture, security/compliance, and company workflows. Progent has 20 years of background assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your New Haven company to pick the right technologies and follow leading practices in creating and operating a secure virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers support services that go from as-needed expertise for getting you past occasional technical roadblocks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent's consultants can assist New Haven, Connecticut organizations to with any facet of creating a high-functioning work-at-home ecosystem by providing network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, Help Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

Video Conferencing for Remote Workers
A wide selection of video conferencing products from major vendors support online discussions, video conferencing, chat sessions, and content sharing for both local workers and teleworkers. Many companies use multiple conferencing products to meet the needs of their various partners and customers. Progent can assist you to manage your current voice/video conferencing ecosystem and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, IM, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and maintain Skype for Business client software to accommodate your remote workforce. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video calling app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex and for other video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and content with capabilities that include video conferencing, persistent chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and assist you to optimize your WAN infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive telecommuter solution for your New Haven, Connecticut business, phone 1-800-993-9400 or go to Contact Progent.

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