Enlarging your at-home workforce may have a major impact on IT infrastructure, security, and corporate workflows. Progent has 20 years of experience helping small and mid-size businesses to design, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Montgomery organization to select the right technologies and adhere to best practices in creating and operating a safe virtual solution for teleworkers that promotes teamwork and returns top value. Progent offers services that go from as-needed guidance for getting you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical initiatives.

Progent can help Montgomery, Alabama organizations to with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and centralized management.

Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from leading vendors enable online meetings, video conferencing, chat, and screen/content sharing for both onsite users and telecommuters. Many organizations utilize a mix of products to meet the needs of their different partners and clients. Progent can help your organization to manage your current voice/video conferencing ecosystem and enhance the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications product that supports presence, IM, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can help you to configure and maintain Skype for Business client software to accommodate your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for training. For details about Progent's support services for Cisco Webex and for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities such as video calling, persistent chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these products and assist you to tune your network architecture to host them.

Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing an efficient work-from-home solution for your Montgomery, Alabama business, call 1-800-993-9400 or refer to Contact Progent.

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