Enlarging your at-home workforce may have a significant impact on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of experience assisting businesses of all sizes to design, configure, manage, optimize, and debug IT environments that support a remote workforce. Progent can help your Minnetonka organization to select the appropriate technologies and adhere to best practices in creating and maintaining a secure virtual solution for telecommuters that promotes collaboration and delivers top value. Progent offers services ranging from as-needed guidance for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete business-critical tasks.

Progent can help Minnetonka, Minnesota organizations to succeed with any facet of building a high-functioning work-at-home ecosystem by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk outsourcing, data security, backup/restore solutions, and streamlined management.

Video Conferencing for Remote Workers
A wide range of voice/video conferencing platforms from major vendors support virtual meetings, video conferencing, chat, and content sharing for both local workers and teleworkers. Many companies use multiple conferencing products to meet the needs of their different partners and customers. Progent can help you to maintain your current voice/video conferencing ecosystem and enhance the experience of your remote workforce.

  • Skype for Business is Microsoft's popular unified communications platform that enables presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can help your company to deploy and manage Skype for Business clients to support your remote workforce. To learn more about Progent's support services for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 concurrent users for voice/video sessions. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus editing and playback for future reference. For details about Progent's support services for Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features that include IP voice and video calling, persistent chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and help your business to optimize your WAN architecture to run them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about building and managing an efficient work-from-home environment for your Minnetonka, Minnesota business, call 1-800-993-9400 or visit Contact Progent.

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