Expanding your at-home workforce may have a significant effect on IT architecture, security, and corporate processes. Progent has two decades of background assisting SMBs to design, deploy, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Midtown Manhattan organization to pick the appropriate technologies and follow leading practices in creating and operating a safe virtual solution for telecommuters that promotes teamwork and returns maximum value. Progent offers support services that go from on demand expertise for helping you over occasional IT bottlenecks to full project management or co-management to help you carry out business-critical initiatives.

Progent can assist Midtown Manhattan, New York organizations to with any aspect of creating a high-performing telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, helpdesk services, data security, backup/restore solutions, and streamlined management.

Video Conferencing for Teleworkers
A wide range of video conferencing products from major vendors support online discussions, video conferencing, chat, and screen/content sharing for both onsite users and at-home workers. Many organizations use a mix of products to accommodate their different partners and customers. Progent can help you to manage your existing voice/video conferencing ecosystem and enhance the engagement of your remote employees.

  • Skype for Business is Microsoft's popular unified communications product that enables presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to set up and manage Skype for Business clients to accommodate your at-home workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's multiuser video calling app for iOS and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 concurrent users for voice/video calls. To learn more about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. To learn more about Progent's support expertise for Webex as well as for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with features that include voice/video conferencing, threaded chat, plus data sharing. For details about Progent's consulting services for Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help your business to tune your network infrastructure to run them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing a productive telecommuter solution for your Midtown Manhattan, New York business, phone 1-800-993-9400 or visit Contact Progent.

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