Expanding your telecommuter workforce can have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has 20 years of background helping small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT networks that support at-home workers. Progent can help your Guadalajara company to select the right technologies and follow leading practices in creating and operating a safe virtual office solution for telecommuters that facilitates teamwork and returns maximum value. Progent can provide support services ranging from as-needed expertise for helping you over occasional IT roadblocks to full project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Guadalajara, Jalisco businesses to with any aspect of creating a high-performing remote work environment by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, Call Desk augmentation, endpoint security, backup/restore solutions, and centralized management.

Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from major vendors enable online discussions, video and voice conferencing, chat, and screen sharing for both local users and telecommuters. Many organizations use multiple conferencing products to accommodate their different partners and clients. Progent's communications experts can help you to maintain your existing conferencing ecosystem and optimize the productivity of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications product that supports presence, IM, voice and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business clients to support your remote employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone app for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow up to 32 simultaneous users for voice/video calls. To learn more about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's support services for Cisco Webex as well as for other video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features such as video calling, threaded chat, plus file sharing. To learn more about Progent's support services for Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these products and help you to tune your network infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing a productive telecommuter environment for your Guadalajara, Jalisco organization, phone 1-800-993-9400 or visit Contact Progent.

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