Enlarging your at-home workforce may have a significant effect on network infrastructure, cybersecurity, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Albuquerque company to select the appropriate technologies and adhere to leading practices in building and operating a secure virtual solution for teleworkers that facilitates teamwork and returns maximum business value. Progent offers services ranging from on demand guidance for getting you over challenging IT bottlenecks to full project management to help you successfully complete business-critical tasks.

Progent can assist Albuquerque, New Mexico organizations to with any aspect of building a high-performing work-at-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A broad selection of voice/video conferencing products from major technology companies support online discussions, video and voice conferencing, chat, and content sharing for both onsite users and telecommuters. Many organizations utilize a mix of products to accommodate their various partners and clients. Progent can assist you to maintain your current conferencing environment and enhance the experience of your at-home employees.

  • Skype for Business is Microsoft's popular communications product that supports presence, IM, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help you to set up and maintain Skype for Business clients to accommodate your at-home workforce. For details about Progent's support services for Skype for Business, refer to Skype for Business consulting experts.
  • FaceTime is Apple's multiuser video calling app for iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for video calls. For details about Progent's consulting expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. To learn more about Progent's support expertise for Webex as well as for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities that include IP voice and video calling, threaded chat, plus data sharing. For details about Progent's support expertise for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these products and assist you to tune your WAN infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient telecommuter solution for your Albuquerque, New Mexico company, phone 1-800-993-9400 or visit Contact Progent.

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