Expanding your remote workforce can have a significant effect on network infrastructure, security/compliance, and company workflows. Progent has two decades of background assisting SMBs to design, configure, administer, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can help your Carlsbad organization to pick the appropriate technologies and adhere to leading practices in creating and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and delivers top business value. Progent offers support services that go from on demand guidance for helping you over occasional IT roadblocks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can help Carlsbad, California organizations to succeed with any aspect of building a high-functioning work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, endpoint security, backup/restore solutions, and unified management.

Video Conferencing for Remote Workers
A broad selection of video conferencing platforms from leading vendors enable online meetings, video and voice conferencing, chat sessions, and screen sharing for both local workers and telecommuters. Many organizations utilize a mix of products to accommodate their various partners and customers. Progent can help you to manage your existing conferencing ecosystem and optimize the engagement of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications platform that enables presence, IM, audio and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can assist you to set up and manage Skype for Business clients to support your remote workforce. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business consulting services.
  • FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and macOS devices. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for voice/video calls. For details about Progent's consulting services for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus editing and playback for training. For details about Progent's support services for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities such as video conferencing, persistent chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these products and help you to optimize your network infrastructure to host them.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and maintaining a productive telecommuter environment for your Carlsbad, California organization, call 1-800-993-9400 or go to Contact Progent.

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