Expanding your at-home workforce may have a major impact on network infrastructure, security, and corporate processes. Progent has 20 years of background helping SMBs to plan, deploy, administer, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Carlsbad organization to select the appropriate tools and adhere to best practices in creating and operating a safe virtual ecosystem for telecommuters that facilitates teamwork and returns maximum value. Progent offers support services ranging from on demand expertise for helping you over occasional IT bottlenecks to comprehensive project management to help you successfully complete business-critical initiatives.

Progent can assist Carlsbad, California companies to with any facet of building a high-functioning work-at-home environment by providing infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and streamlined management.

Cybersecurity for At-Home Workers
Work-from-Home workers typically utilize their personal computing devices and usually work in an unsecured physical space. This multiplies their vulnerability to malware threats and requires judicious configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, extensive end-user training, and the creation of policies based on leading practices. Progent's veteran group of data security solutions consultants can assist you to plan, configure and manage a compliant security solution that protects critical information resources in environments that incorporate at-home workers.

Firewall Integration Services for At-Home WorkersFirewalls enable you to build a network environment that can be safely utilized by local users and by telecommuters, mobile employees, suppliers, customers, and other stakeholders. Next-generation firewall devices allow you to configure and manage different access rights to various groups of users and to expand your IT network and adjust your security profile as your business evolves and as cyber threats grow more sophisticated. Progent supports both new and legacy firewall devices from all major manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall configuration services, go to firewall integration and support services.

Remote Endpoint Monitoring and Management Services for TeleworkersRemote Endpoint Monitoring makes it easy to watch over the various computers used by teleworkers and either block or spot and respond to modern cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on each protected endpoint device, monitoring all activity and using advanced behavioral threat analysis from SentinelOne to detect new attacks at inception. When a cyberattack is discovered, ProSight ASM instantly isolates the impacted device from the network to quarantine the malware. Because the ProSight Active Security Monitoring software agent is autonomous, endpoint devices remain secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight ASM, refer to remote endpoint security monitoring for telecommuters.

Two-factor Authentication Services for TelecommutersProgent's Duo MFA Service Plans utilize Cisco's Duo technology to protect against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you sign into a protected application and give your password you are requested to verify your identity via a device that only you have and that uses a different ("out-of-band") network channel. A broad selection of devices can be utilized for this added means of ID validation including a smartphone or wearable, a hardware/software token, a landline phone, etc. You can register several validation devices. For details about ProSight Duo identity authentication services, see Duo MFA two-factor authentication (2FA) services for an at-home workforce.

Security Audit Services for At-Home WorkersSecurity Audits can assess the exposure of your information system to all classes of outside and local security threats for an environment that incorporates remote workers. Progent can run remote, automated cybersecurity analysis scanning for rapidly and affordably detecting a wide variety of security holes that can be found via the Internet. Progent's security audit consulting services, which can be managed by security professionals with top certifications including CISA, CISSP, and GIAC, can help your business to audit your workflows and policies and review your network infrastructure to enable you to design top-level security for your teleworkers.

NodeZero Pentetration Testing for At-Home WorkersHorizon3.ai's NodeZero Pentest Platform is a breakthrough penetration test (pentest) product family that supports automated testing of your work-from-home environment and your internal and perimeter networks to help you expose, prioritize, remediate, and verify cybersecurity weaknesses before threat actors can take advantage of them. Progent can assist you to deploy NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal network in order to evaluate your current security posture. Progent can also help you to strengthen your network security and can help you to plan and deploy a unified cybersecurity ecosystem that streamlines management and provides maximum protection for on-premises, cloud-based, remote, and perimeter IT resources. To find out more information about Progent's threat analysis services powered by on NodeZero's pentest products, see Consulting Support for NodeZero's Pentest Products.

Download White Paper: Protecting a Work-From-Home (WFH) Network
To view or download a white paper describing critical things to focus on for securing a network that supports telecommuters, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Carlsbad, California business, call 1-800-993-9400 or go to Contact Progent.