Expanding your telecommuter workforce can have a significant impact on IT architecture, security, and corporate processes. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, optimize, and troubleshoot IT environments that support a remote workforce. Progent can assist your Barra da Tijuca company to select the right tools and follow best practices in building and operating a secure virtual solution for telecommuters that facilitates teamwork and delivers top value. Progent can provide support services ranging from on demand guidance for helping you past challenging IT roadblocks to full project management to help you carry out mission-critical tasks.

Progent can help Barra da Tijuca, Rio de Janeiro organizations to with any facet of creating a high-functioning telecommuting ecosystem by delivering network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

IP Voice Integration for At-Home Workers
Extending the company PBX environment to accommodate teleworkers is vital to supporting a productive work-at-home solution. A variety of cloud-centric digital PBX platforms are popular with small and mid-size businesses to support teleworkers. Many larger organizations depend on Cisco's modern or legacy products for VoIP solutions. Progent can assist organizations of any size to plan or tune a remote VoIP service that provides the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations tune their existing Cisco VoIP systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony capabilities to devices like IP phones, media processing products, VoIP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports other combined media services such as messaging, video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM consulting services.
  • CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older VoIP products, visit CallManager consulting.
  • Cisco IP Gateways provide integration with public telephony networks and with users operating beyond the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network architecture to work with these VoIP solutions and deliver as-needed configuration and troubleshooting expertise.

Contact Progent for Remote Workforce Expertise
To contact Progent about building and managing an efficient work-from-home environment for your Barra da Tijuca, Rio de Janeiro company, call 1-800-993-9400 or visit Contact Progent.