For small business networks located in the state of Wisconsin, Progent's Microsoft and Cisco authorized technical experts can deliver phone assistance and troubleshooting to solve your network troubles quickly and cost effectively. Progent has acquired enterprise-class expertise, sophisticated utilities, and support databases to diagnose and resolve computer network problems without the expense and delays normally associated with in-person technical service dispatches. In case your Wisconsin company is situated beyond the larger metropolitan areas such as Milwaukee, Madison, Green Bay, or Kenosha, your nearby computer support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a office network that is unpredictable or causing productivity loss due to technical problems continuing for too long. Progent's group of expert network professionals average more than ten years of real-world computer industry experience, in the trenches of network systems support, performing a broad range of technical projects for a diverse range of customers. This means you get not just the technical competency needed for the job, but a consultant with demonstrated methods for applying those skills to provide affordable network solutions.

Backup/Restore Solutions for Remote Workers
Progent can assist small and medium-size businesses to plan, install, test and troubleshoot backup technology required for a remote workforce. For information about Progent's backup/recovery consulting services for an at-home workforce, refer to data protection expertise for at-home workers.

Microsoft Teams Planning and Integration Experts
Teams replaces Skype for Business Online as Microsoft's flagship cloud platform for real-time communications and cooperation. Progent's Teams and Teams Premium experts can help your business to plan a migration to Microsoft Teams from Skype for Business and configure, manage, and debug a cloud-based or hybrid deployment of Microsoft Teams. Progent can help you to connect Teams with Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.

Apple iPhone Integration
Progent's iPhone and iPad integration consultants offer affordable remote assistance to help your business to plan, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for quick tasks to help you through specific technical bottlenecks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or support a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent can also provide remote or onsite training to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the business value of your information system.

Common Examples of Remote Support Services Offered by Progent for Cisco Routers
Some of the typical remote Cisco router support services offered by Progent's certified Cisco experts are configuring hostname, DHCP, routing tables, T1, and user accounts; configuring iBGP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; reviewing policy based routing to MPLS, routing maps, and BGP peering arrangements; upgrading router's IOS image; configuring and testing failover; resolving VPN tunnel and routing problems; making a network diagram and documenting router setup; plus policy and fault tolerance planning.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use your content policies for scanning the content of email messages and attachments and blocking the transmission of confidential or unauthorized data or spam. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid reputation loss and keep compliant with industry privacy standards and government mandates like HIPAA, Sarbanes-Oxley and PCI DSS. Learn more about Progent's entire ProSight line of value-priced network monitoring and management services for small organizations.

Progent's Online Consulting, Programming and Training Services for Office Excel and Microsoft 365 Excel
Progent's Microsoft-certified Microsoft 365 Excel consultants can help your company to create state-of-the-art Excel-powered programs or provide 1-on-1 education in the sophisticated features of Office Excel desktop and Microsoft 365 Excel. Progent's experts can also help your business to build and maintain a secure, robust IT architecture to support your Microsoft Excel solutions. Progent's SharePoint consultants can show your company how utilize Excel Services to expand the capabilities of Microsoft Office Excel by incorporating interactive spreadsheets into management information portals and dashboards. Progent's Microsoft Dynamics 365 professionals can show you how to exchange information between Microsoft 365 Excel and other platforms by providing expertise such as Microsoft Dynamics GP custom programming and MS Dynamics 365 Business Central/NAV ERP software integration.

Ransomware Forensics Investigation Services
Progent's ransomware forensics analysis services are aimed at tracking and describing the ransomware assault's progress throughout the targeted network from start to finish. Progent's ransomware forensics experts can capture the system state after a ransomware attack and carry out a comprehensive forensics analysis without disrupting activity required for operational resumption and data recovery. You can utilize Progent's post-attack ransomware forensics documentation to combat future ransomware assaults, validate the restoration of encrypted data, and comply with insurance carrier and governmental mandates

Business Intelligence Reporting Consulting
Progent?s BI reporting consultants can provide remote and on premises consulting to assist you with any phase of business intelligence reporting ranging from debugging or enhancing reports to designing and deploying a comprehensive business intelligence environment. Progent's management reporting consultants can help you to maintain your current BI environment, assist you to upgrade databases and applications from an outdated reporting product to a current solution, and provide custom online mentoring to meet your specific needs. Progent?s business reporting professionals offer experience in the leading business analytics reporting and visualization tools including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot and Power View, and Report Builder.

SharePoint 2013 Expertise
Progent has been providing SharePoint support since the first product was published. Progent's SharePoint Server 2013 experts can help you to maintain your current SharePoint deployment or move up to a newer on-premises release of SharePoint or to SharePoint Online for a cloud-centric or hybrid configuration. For more information on upgrading, refer to SharePoint Server 2019 migration consulting.

64-bit Processing Upgrade Help
Progent?s 64-bit upgrade support experts can help your organization to update your application servers and desktop PCs affordably from 32 bits to 64 bits. Progent can help you to calculate the risks and benefits of migrating to 64-bit processing, design a cost-effective migration strategy that reduces business disruptions, and deliver responsive online help to aid you to configure 64-bit operating systems and application programs on your existing hardware. Progent's Microsoft-certified engineers can assist you to integrate the 64-bit versions of Microsoft platforms like Microsoft Windows Server, Exchange Server, Windows 10, and Office Excel.

Consulting Services for NodeZero's Penetration Test Products
NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) product family that can deliver repeated, concurrent, programmable testing of your internal and perimeter network so you can find, prioritize, remediate, and confirm cybersecurity weaknesses before malicious hackers can take advantage of them. Progent can provide the expertise of a NodeZero Certified Operator (NCO) to help you to design and perform thorough penetration tests of your perimeter and your internal IT infrastructure so you can realistically assess your present security posture. Progent can help you to set up and run NodeZero pentests tailored for your IT network, analyze NodeZero results, and remediate issues according to their potential impact on your network. Progent can also help you to develop a cohesive cybersecurity ecosystem that streamlines management and delivers optimum cyber defense for on-premises, multi-cloud, and perimeter IT resources. To learn more details about Progent's threat assessment solutions powered by on NodeZero's penetration test platform, see consulting services for NodeZero's pentest platform.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to validate the knowledge of network security experts. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security disciplines covered within the GIAC certification including auditing infrastructure security mechanisms, incident management and response, intrusion detection, web-based services security and SIEM solutions for compliance with government requirements for promptly reporting incidents.

Progent's Integration Services for Microsoft Windows Server Essentials
Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile OS that enables small organizations to make the move from the older physical in-house datacenter to the contemporary hybrid networking paradigm that combines on-premises and virtualized cloud-hosted resources. Progent's Microsoft-certified Windows Server Essentials consulting experts can provide budget-friendly online guidance and technical support services to help you manage your Microsoft Windows Server 2012 R2 Essentials deployment. After producing Windows Server 2012-R2 Essentials, Microsoft developed Windows Server 2016 Essentials and then Windows Server 2019 Essentials. These newer releases added Azure integration but ultimately deprecated the crucial Administrative Dashboard from the Essentials Experience Role. This means that all management and setup must be performed by hand. This also removes the client backup and remote web access functions. Microsoft recommends that small organizations using Windows Server Essentials transition to Microsoft 365. Progent's Azure integration experts can help you plan and implement an efficient migration from any edition of Windows Essentials to Microsoft 365.

Spam and Virus Filtering Services and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the technology of top information security vendors to provide web-based management and world-class protection for all your email traffic. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper level of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email traffic that stays inside your corporate firewall. Find out about Progent's complete ProSight series of value-priced managed services for small and mid-size businesses.

Microsoft Windows 11 System Design and Migration Consulting
Progent's Windows 11 consulting experts can provide an array of services to support Windows 11 such as Microsoft 365 solutions, mobile management, at-home workforce access, data and identity security, streamlined deployment, and Call Center services. Progent can also assist you to plan and implement an efficient upgrade from Microsoft Windows 10 to Windows 11. For details, refer to Microsoft Windows 11 planning and integration expertise.

Get in Touch with a Progent Network Consultant
To learn how you can contact a Progent network consultant for online or onsite help, phone 1-800-993-9400 or visit Online Network Help.

© 2002-2026 Progent Corporation. All rights reserved.