Computer Support for Small Companies

Microsoft Windows 7 is a legacy release of Microsoft's flagship operating system. In comparison to prior releases, Microsoft Windows 7 features quicker initialization, shut down, and wakeup from sleep mode; easier networking and resource sharing; centralized peripherals administration; plus advanced touch-screen support. Window 7 also ushered in a major breakthrough in 64-bit client computers and provided companies an attractive occasion to upgrade into the new phase of information technology.

End of Support for Windows 7
Microsoft has put Windows 7 on End of Support status. This means that Microsoft will offer no technical support for any issues with Windows 7 and Microsoft no longer produces software or security fixes. Even though devices powered by Windows 7 still operate, End of Support can result in a growing array of undesirable issues associated with security, compliance, compatibility with new versions of applications, and even liability. If you are currently considering an upgrade from Windows 7 to Windows 10 or 11, Progent's Windows 10 and Windows 11 consultants can help you to understand the potential advantages of a modern release of Windows for your business and can assist you to plan and carry out a cost-effective transition to Windows 10 or Windows 11 that follows best practices.

How Progent's Microsoft-certified Professionals Can Help Your Business to Maintain Microsoft Windows 7
Progent's Microsoft certified consultants can help your company to maintain your Windows 7 environment and can also show you how to assess the potential strategic value of moving to a modern release of Windows. Progent offers help with moving to Windows 10 or moving to Windows 11 from Windows 7 or previous versions of Windows.

Progent's consulting experts can provide a variety of affordable support options to enhance the productivity, reliability, protection, speed, and manageability of IT systems that incorporate workstations powered by Microsoft Windows 7:

Desktop Support Services
Progent's Microsoft-certified desktop support experts offer a wide array of cost-effective support services to assist you to deploy, integrate, troubleshoot, and administer workstations and laptops powered by Windows. Progent can offer on-premises or remote help for individual computers or notebooks or help your business to plan and implement a large-scale migration to Windows 7. Progent can also install Microsoft Office or Microsoft Dynamics business applications on your workstations so they communicate productively with all Microsoft applications, products from popular publishers, database servers, and line-of-business solutions network-wide. Progent can also provide engineers and technical workers to assist your company to prepare for and complete a company relocation or merger organized to produce the least possible disruption of your business.

Help Desk Call Center Support and Consulting
Progent's Standard Help Desk Services offer smaller businesses a comprehensive solution that handles all facets of online desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Progent provides service desk support at a significant discount off Progent's regular desktop service rates, and Progent can provide the additional option of rapid as-needed escalation to subject matter experts to resolve the most issues. For details, see Help Desk Services for Small Businesses.

Change Management Automation
Progent's network management experts can help you set up a computer system built around Windows 7 workstations that is easy to manage. Progent's consultants have in-depth backgrounds providing companies of any size Microsoft System Center Configuration Manager consulting to reduce network management's workload, improve system security, boost productivity by making sure that all patches and updates are installed, enforce software licensing adherence, and track characteristics of software use to enable a more efficient purchasing plan. In addition, Progent can help your company to make an efficient migration to an up-to-date release of Microsoft System Center Configuration Manager for more complete management automation and can assist your business to carry out a Windows Server 2022 migration or a Windows Server 2019 upgrade to create an up-to-date environment for configuration management. For Microsoft 365 environments, Progent's consultants can provide Intune consulting services for advanced cloud-based management of Windows 7 computers as well as mobile devices running Apple iOS, Android, or Windows.

Security Inventory Scanning and Assessment Packages
Progent's certified security engineers can deliver a variety of budget-friendly network security inventory service bundles and security evaluation service bundles created to offer businesses of all sizes an opportunity to get an objective look at the effectiveness of their security posture. These packages vary from an ultra-affordable external scan and assessment option for small companies up to a high-end solution for corporations who need comply with security levels required by state agencies or by vendors. For each security inventory or evaluation bundle, engineers with high-level security accreditations analyze and summarize collected information and make recommendations for effective improvements.

Backup and Restore and Business Continuity Planning
Progent's consulting professionals can help your company to implement a fault-tolerant system infrastructure with features that can include Windows Server Hyper-V clustering, redundant Internet connections, network load balancing, and strategic colocation sites. Progent offers the services of Microsoft and Cisco-Certified network engineers who can help you utilize virtual machines to enhance fault tolerance. Progent can also show you how to develop a comprehensive disaster recovery strategy that incorporates periodic disaster response assessments and testing.

Wireless Smartphone Integration and PC Synchronization
Progent's smartphone integration consultants can show you how to integrate smartphones and tablets into your information network by offering solutions for data synchronization between handhelds and Windows 7 workstations and integration between mobile wireless devices and Microsoft Exchange Server and Microsoft SQL Server. Consulting offered from Progent includes iPhone integration, Google Android phone and tablet integration, and Blackberry troubleshooting. Progent's RIM BlackBerry experts can assist you to plan, deploy, manage, and maintain information systems that combine BlackBerry BES Server and Microsoft Windows PCs.

64-bit Migration Consulting for Windows 7 and Windows Servers
Microsoft Windows 7 is offered in a 64-bit version that sets a new standard for desktop dependability and capacity. However, for the majority of businesses the transition to 64-bit processing is problematic due to the requirement to perform a new setup on every PC. This requires reconfiguring programs, backing up and recovering data, and running new device drivers. Though companies typically already have 64-bit PCs, the effort required to benefit fully from these resources can seem too time-consuming. But because Windows 7 often requires a clean installation, it represents a good time to upgrade to 64-bit performance, which takes little if any extra work. Progent's Microsoft-certified engineers have extensive experience planning and performing major, minimally disruptive operating system migrations of in-place desktops and can assist your company leverage your IT dollars by executing the upgrade to Microsoft Windows 7 and to 64-bit technology simultaneously.

Live Online Training for Desktop Applications
Progent offers online training for an array of desktop apps and operating systems including Excel, Word, Publisher, Outlook, Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Virtual training offers the advantages of traditional classroom sessions, such as instant interaction between students and teachers, but eliminates the expenses of travel and the hassle of trying to accommodate the availability of many students. Offered to single students or classes of all sizes, virtual education permits the teacher to run the class from a remote office while the clients can be spread across a campus or all over the country. Virtual education utilizes proven teaching mechanisms such as broadcast white boards, real-time questions, and shared applications. Sessions can be brief and personalized for specialized subjects or extended in duration and wider in coverage. Teachers and clients can go through examples individually or as a group.

To learn additional details about Progent's consulting services for Microsoft Windows 7, phone 1-800-993-9400 or visit Contact Progent.