Network Support for Small Businesses

Windows 7 is a legacy version of Microsoft's signature product. In comparison to prior releases, Microsoft Windows 7 features quicker startup, power off, and wakeup from sleep mode; simpler networking and file and printer sharing; consolidated device administration; as well as sophisticated multi-touch capability. Microsoft Windows 7 also represents a new era in 64-bit client computers and provided businesses an attractive opportunity to move into the new generation of network technology.

End of Support for Windows 7
Microsoft has placed Windows 7 on End of Support status. This means that Microsoft offers no technical assistance for any problems you encounter with Windows 7 and Microsoft no longer distributes software or security updates or patches. Although devices powered by Windows 7 still function, End of Support can bring about an expanding array of problems associated with security, regulatory compliance, compatibility with new versions of apps, and even liability. If you are now evaluating a migration from Microsoft Windows 7 to Windows 10 or 11, Progent's Windows 10 and Windows 11 experts can help you to understand the potential advantages of a current release of Windows for your business and can help you to design and carry out an efficient transition to Windows 10 or Windows 11 that follows leading practices.

How Progent's Certified Experts Can Help You to Maintain Microsoft Windows 7
Progent's Microsoft certified consultants can help your company to manage your Microsoft Windows 7 environment and can also help you to assess the likely business value of adopting a modern version of Windows. Progent can provide assistance with upgrading to Windows 10 or upgrading to Windows 11 from Windows 7 or from previous releases of Microsoft Windows.

Progent's consulting experts can provide a range of affordable support options to enhance the productivity, reliability, protection, speed, and maintainability of IT networks that include desktops based on Microsoft Windows 7:

Desktop Support Services
Progent's Microsoft-certified desktop support experts can deliver a wide range of cost-effective consulting and support services to assist your company to deploy, configure, repair, and administer desktop PCs and laptops based on Windows. Progent can offer on-premises or online assistance for single machines or notebooks or help your business to design and carry out a large-scale rollout of Windows 7. Progent can also install Office or Microsoft Dynamics applications on your client PCs so they communicate productively with other Microsoft programs, software from popular publishers, database servers, and key services throughout your network. Progent can also provide engineers and technicians to assist you to prepare for and implement a company relocation or merger organized to produce the least possible disruption of your business.

Help Desk Call Center Support and Consulting
Progent's Standard Help Desk Services offer small organizations a complete service desk solution that manages all facets of remote desktop support from service requests through trouble ticket generation, remote desktop control, progress tracking, problem resolution, and reporting. Progent offers service desk support at a significant discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to resolve the most problems. To learn more, visit Help Desk Services.

Change Automation
Progent's network management professionals can show you how to create an information network built on Windows 7 PCs that is easy to administer. Progent's engineers have extensive backgrounds delivering businesses of any size Microsoft System Center Configuration Manager consulting to streamline IT administration's workload, improve network security, improve productivity by ensuring that all patches and updates are installed, police software licensing adherence, and track patterns of application usage to allow a more efficient purchasing plan. Also, Progent can help you to carry out an efficient migration to an up-to-date release of Microsoft System Center Configuration Manager for better management automation and can assist your business to plan and implement a Microsoft Windows Server 2022 migration or a Windows Server 2019 upgrade to establish a modern environment for configuration management. For Microsoft 365 users, Progent's consultants can provide Intune consulting services for advanced cloud-based management of Windows 7 PCs along with mobile handhelds powered by iOS, Google Android, or Windows operating systems.

Security Inventory and Evaluation Packages
Progent's premier security engineers can deliver a range of cost-effective small business security inventory service bundles and enterprise security assessment bundles created to offer organizations of any size an opportunity to receive an objective opinion about the strength of their security posture. These packages vary from an ultra-affordable external security scan and assessment package for small and midsize businesses up to a high-level package for corporations who need comply with security levels required by state agencies or by customers. For each security assessment package, consultants with top security credentials analyze and report on scanned information and provide recommendations for effective remediation.

Disaster Recovery and Business Continuity Preparation
Progent's consulting professionals can assist you to implement a high-availability network infrastructure that offers features such as Microsoft Windows Hyper-V clustering, auto-failover Internet access, network load balancing, and strategic data centers. Progent provides access to Microsoft and Cisco-Premier network professionals who can help you benefit from virtual machines to enhance availability. Progent can also help you define a comprehensive disaster recovery strategy that includes scheduled disaster recovery preparedness audits and testing.

Wireless Smartphone Integration and PC Synchronization
Progent's smartphone and tablet experts can show you how to integrate smartphones and tablets into your business network by offering expertise in synchronization between smartphones and tablets and Microsoft Windows 7 PCs and secure connectivity between mobile computers and Microsoft Exchange Server and SQL Server. Consulting offered from Progent includes iPhone and iPad integration, Android smartphone integration, and Blackberry support. Progent's BlackBerry specialists can show you how to design, install, administer, and maintain information environments that support BlackBerry Enterprise Server and Microsoft Windows desktops.

64-bit Upgrade Help for Microsoft Windows 7 and Windows Servers
Microsoft Windows 7 is available in a 64-bit version that represents a new standard for workstation dependability and performance. Unfortunately, for the majority of organizations the transition to 64-bit computing is problematic due to the need to perform a clean installation on every PC. This requires reconfiguring applications, saving and recovering data files, and installing new device drivers. Though businesses typically are already using 64-bit computers, the effort required to take full advantage of this potential resource often seems excessively difficult. But since Microsoft Windows 7 usually calls for a from-scratch install, this represents a good opportunity to upgrade to 64-bit performance, which can be done with virtually no additional work. Progent's Microsoft-certified engineers have extensive backgrounds planning and performing massive, efficient operating system migrations of existing desktops and can help your business leverage your network budget by performing the move to Microsoft Windows 7 and to 64-bit technology simultaneously.

Live Online Instruction for Desktop Apps
Progent provides live online training for a range of desktop apps and operating systems including Microsoft Office Excel, Word, PowerPoint, Outlook, Acrobat Writer, Adobe Photoshop CS, Crystal Reports, and Microsoft Windows 10. Virtual training provides all the advantages of conventional in-person sessions, including immediate communication between clients and trainers, but eliminates the expenses of travel and the challenge of attempting to synchronize the schedules of multiple students. Available to individuals or classes of any size, live online learning allows the teacher to conduct the seminar from a remote facility and the students can be spread across an office or across the country. Live online education deploys proven learning aids such as broadcast white boards, real-time questions, and shared desktops. Classes can be short and targeted for specific subjects or extended in duration and wider in scope. Teachers and students can go through examples one-on-one or as a group.

To find out additional details concerning Progent's consulting and support services for Windows 7, call 1-800-993-9400 or see Contact Progent.