Network Support for Small Organizations

Windows 7 is a legacy version of Microsoft's signature operating system. In comparison to earlier versions, Microsoft Windows 7 features quicker startup, shut down, and wakeup from standby; easier networking and resource sharing; centralized device administration; as well as innovative touch-screen support. Microsoft Windows 7 also ushered in a new era in 64-bit desktop PCs and provided businesses an attractive opportunity to take the leap to the new phase of network technology.

End of Support for Windows 7
Microsoft has put Windows 7 on End of Support status. Consequently Microsoft will offer no technical assistance for any problems with Windows 7 and Microsoft no longer distributes software or security updates. Although devices powered by Windows 7 still function, End of Support status can bring about an expanding list of undesirable issues associated with cybersecurity, compliance, compatibility with new versions of applications, and even liability. If you are currently considering an upgrade from Windows 7 to Windows 10 or Windows 11, Progent's Windows 10 and 11 experts can help you to understand the possible benefit of a current version of Windows for your business and can help you to plan and execute an efficient transition to Windows 10 or 11 based on leading practices.

How Progent's Certified Professionals Can Assist Your Company to Maintain Microsoft Windows 7
Progent's Microsoft certified engineers can help you to maintain your Windows 7 deployment and can also help you to evaluate the potential strategic advantages of adopting a modern version of Windows. Progent offers assistance with migrating to Windows 10 or upgrading to Windows 11 from Windows 7 or earlier releases of Microsoft Windows.

Progent's IT professionals can provide a variety of low-cost services to enhance the efficiency, reliability, security, speed, and maintainability of IT networks that include desktops powered by Microsoft Windows 7:

Desktop Support Services
Progent's certified desktop support consultants can deliver a broad array of cost-effective consulting and support services to help your company to install, integrate, troubleshoot, and manage desktop PCs and notebooks based on Microsoft Windows. Progent can offer onsite or remote help for individual machines or notebooks or work with your business to plan and carry out a company-wide migration to Windows 7. Progent can also configure Microsoft Office or Microsoft Dynamics business applications on your client PCs so they integrate efficiently with other Microsoft applications, software from popular publishers, database servers, and line-of-business solutions throughout your network. Progent can also provide consultants and technicians to assist your company to plan for and complete an office relocation or consolidation organized to produce the least possible disruption of your business.

Helpdesk Services and Consulting
Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that handles all facets of remote desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and reporting. Progent provides help desk services at a significant discount off Progent's normal Level 1 desktop service rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle complex problems. For details, see Help Desk Services.

Configuration Management Automation
Progent's IT administration professionals can help you set up an information system based on Microsoft Windows 7 workstations that is simple to manage. Progent's consultants have extensive backgrounds providing businesses of all sizes Microsoft System Center Configuration Manager (SCCM) expertise to reduce network administration's processes, improve network protection, boost productivity by ensuring that all application updates are current, enforce software licensing adherence, and monitor patterns of software usage to allow smarter purchasing plan. In addition, Progent can help your company to carry out an efficient upgrade to a current version of System Center Configuration Manager for more complete administration automation and can assist you to carry out a Microsoft Windows Server 2022 migration or a Windows Server 2019 upgrade to create an up-to-date environment for configuration management. For Microsoft 365 users, Progent can provide Microsoft Intune consulting support for advanced cloud-based configuration management of Windows 7 PCs along with mobile devices powered by iOS, Android, or Windows.

Security Inventory Scanning and Assessment Packages
Progent's premier security engineers can provide a range of budget-friendly security inventory service bundles and enterprise network security assessment bundles designed to give businesses of all sizes an opportunity to receive an objective look at the strength of their protection posture. These packages range from an ultra-affordable external scan and evaluation option for small companies up to a high-end package for corporations who need comply with security levels demanded by government agencies or by customers. For each security assessment bundle, engineers with top security credentials analyze and report on collected information and provide recommendations for effective improvements.

Disaster Recovery and Business Continuity Preparation
Progent's consulting experts can help you to implement a high-availability network architecture with features such as Windows Server Hyper-V clustering, auto-failover Internet access, system load balancing, and dispersed colocation sites. Progent offers the services of Microsoft and Cisco-Certified consulting professionals who can help you benefit from virtual machines to enhance fault tolerance. Progent can also help you develop a comprehensive business continuity strategy that includes periodic disaster response assessments and testing.

Mobile Wireless PDA Support and PC Synchronization
Progent's BYOD experts can assist you to integrate smartphones and tablets into your information network by providing expertise in synchronization between smartphones and tablets and Microsoft Windows 7 workstations and integration between pocket computers and Microsoft Exchange Server and SQL Server. Support offered from Progent includes iPhone and iPad integration, Google Android smartphone and tablet integration, and RIM Blackberry troubleshooting. Progent's BlackBerry specialists can help you to design, install, administer, and maintain information systems that support BlackBerry BES Server along with Microsoft Windows workstations.

64-bit Migration Consulting for Windows 7 and Microsoft Windows Servers
Windows 7 is available in a 64-bit edition that represents a new standard for desktop reliability and performance. However, for the majority of businesses the migration to 64-bit processing is problematic due to the requirement to make a clean setup on each workstation. This entails reconfiguring applications, backing up and restoring data files, and running new device drivers. Although companies typically are already using 64-bit hardware, the effort needed to take full advantage of this resource often seems excessively difficult. Yet since Windows 7 often calls for a from-scratch installation, it can be a good time to upgrade to 64-bit reliability and performance, which is possible with little or no incremental effort. Progent's Microsoft-certified consultants have extensive experience planning and performing massive, efficient operating system upgrades of existing desktops and can assist your business get the most out of your network budget by making the transition to Windows 7 and to 64-bit technology at the same time.

Online Training for Desktop Apps
Progent offers online education for popular desktop applications and environments such as Excel, Word, Access, Visio, Acrobat, Photoshop, Crystal Reports, and Windows 10. Live online instruction offers all the advantages of traditional in-person sessions, such as immediate interaction between students and trainers, but avoids the expenses of travel and the hassle of trying to synchronize the availability of many workers. Offered to single students or classes of all sizes, live online training allows the trainer to conduct the class from an online office and the students can be dispersed across an office or all over the the U.S. Virtual learning supports proven learning tools like virtual white boards, electronic hand-raising, and shared applications. Classes can be brief and personalized for specialized topics or longer in time and wider in scope. Teachers and students can work through problems individually or as a group.

For more information concerning Progent's support services for Microsoft Windows 7, call 1-800-993-9400 or go to Contact Progent.