Expanding your at-home workforce can have a major effect on network architecture, cybersecurity, and company culture. Progent has 20 years of experience assisting SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Wilmington company to select the right technologies and follow best practices in creating and operating a safe virtual solution for teleworkers that facilitates collaboration and delivers maximum business value. Progent can provide support services that go from as-needed expertise for getting you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical tasks.

Progent can assist Wilmington, Delaware businesses to with any aspect of building a high-performing remote work ecosystem by providing infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk augmentation, cybersecurity, data protection solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Configuring the network infrastructure required for a remote work environment can be especially complicated if you must accommodate a mix of worker-owned equipment such as desktop computers and laptops, Internet routers, and wireless appliances from an assortment of manufacturers and with a mix of operating systems and firmware releases. Progent's background providing remote help for both outdated as well as current technologies in remote office venues allows you to make cost-effective use of your available network infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Support services offered by Progent to assist your company to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity makes it possible to establish a safe connection for authorized at-home employees to use IT assets situated at your company datacenter or in the cloud. Progent can assist your company to configure and manage VPN access between your teleworkers and your various IT resources by providing online VPN configuration support. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can help your remote workers to set up Cisco's AnyConnect client software for secure VPN connections for a wide selection of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure platforms enable a telecommuter to view and use a data center PC's desktop. This technology provides IT managers more control over the computing environment of telecommuters and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home computer networks to the Internet and typically support VPN tunnels, home Wi-Fi networks, and firewall services. Progent can provide expert remote consulting for setting up routers from a variety of manufacturers. See router integration support from Cisco-certified experts.
  • Home Wi-Fi networks, typically shared by families and visitors, are commonly used by at-home employees to connect to their router for work. This can create performance and security issues. Progent can help you to resolve these issues by delivering services like Cisco Aironet configuration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti Unifi wireless access point integration help.
  • Internet connectivity methods impact the performance and reliability of connections between at-home workers and the corporate data center. Line-of-business applications may require redundant Internet access in the event the primary connection breaks. Progent can provide expertise for picking Internet service providers, picking appropriate bandwidth and data volume packages, and integrating fault-tolerant Internet access. See Internet connectivity solutions.

Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Wilmington, Delaware business, call 1-800-993-9400 or go to Contact Progent.