Enlarging your at-home workforce can have a major impact on IT infrastructure, security, and corporate culture. Progent has two decades of experience helping businesses of all sizes to plan, configure, administer, tune, and debug IT networks that support at-home workers. Progent can help your Wilmington organization to pick the right technologies and follow best practices in creating and maintaining a safe virtual office solution for telecommuters that facilitates collaboration and delivers maximum business value. Progent can provide services that go from as-needed guidance for getting you past occasional IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.

Progent's consultants can assist Wilmington, Delaware companies to with any aspect of building a high-performing remote work environment by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, Call Desk services, security and compliance, data protection solutions, and unified management.

Video Conferencing for At-Home Workers
A broad range of video conferencing platforms from major vendors enable virtual meetings, video conferencing, chat sessions, and screen sharing for both local users and teleworkers. Many organizations utilize a mix of products to accommodate their different partners and clients. Progent's communications experts can assist your organization to maintain your existing conferencing environment and optimize the engagement of your remote employees.

  • Skype for Business is Microsoft's leading communications product that supports real-time presence, instant messaging, voice and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help you to set up and maintain Skype for Business client software to accommodate your remote workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. To learn more about Progent's support services for Webex as well as for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include voice/video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist you to tune your network infrastructure to run them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Wilmington, Delaware business, call 1-800-993-9400 or go to Contact Progent.

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