Besides providing fast access to top-tier IT consultants and subject matter experts (SMEs) to assist Wichita, Kansas companies to resolve discrete IT problems or strategic initiatives, Progent can provide temporary staffing to deal with more generalized assistance like desktop help, IT management, and Call Center response. Short-term staffing makes it possible for businesses to deal with anticipated or unexpected increases in the need for network services, which may be caused by situations such as company mergers, site relocation, technology upgrades, paradigm shifts like telecommuting, disaster response, seasonal variations, or new regulations. Short-term staffing can also fill voids caused by the absence of in-house IT personnel due to scheduled vacations, health issues, resignation, etc.

Advantages of Progent's Temporary IT Staffing Program
Progent's short-term staff augmentation services offer organizations the flexibility to react to surges in demand for IT services without being saddled with the expense and delays that come with vetting and recruiting appropriate technical help and without the burden of adding to your full-time staff size.

Important aspects of Progent's temporary supplemental staffing services include:

  • Rapid access to reliable network professionals
  • Easy engagement, termination, and re-engagement of services
  • Transparent augmentation of your in-house IT staff
  • Comprehensive documentation of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the toughest problems get resolved promptly
  • Close working relationship with a world-class, full-service source for network expertise
Progent's Co-managed Center Service
Progent's shared Help Desk Call Center service is a proven flexible staff augmentation alternative that enables IT groups to share the responsibilities of Help Desk Call Center support transparently between their internal IT staff and Progent's nationwide team of technical support experts. Working as a transparent supplement of your full-time Call Center, Progent's shared Help Desk Call Center service is a collaborative support solution based on by the industry's leading group professional services platform for managing, service requests, generating tickets, assigning responsibility, tracking responses, and producing management reports.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises IT services for businesses of all sizes throughout the United States. Progent's engineers hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity experts hold top certifications including CISSP-ISSAP, CISA, and CRISC. Find out more details about Progent's technology certifications.

Progent's Areas of Expertise for Wichita, Kansas Businesses
Progent's seasoned team of certified engineers can deliver Wichita, Kansas businesses a broad range of remote technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for IT service providers include:

Contact Progent for Short-Term Staffing Services for Wichita, Kansas Companies
To find out more about Progent's temporary staff augmentation services for Wichita, Kansas companies, call 800-993-9400 or visit Contact Progent.