Enlarging your at-home workforce may have a significant impact on IT infrastructure, cybersecurity, and company culture. Progent has two decades of background helping SMBs to plan, deploy, manage, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your West Palm Beach company to pick the appropriate technologies and adhere to best practices in building and operating a secure virtual office solution for telecommuters that promotes teamwork and delivers maximum value. Progent can provide services ranging from on demand guidance for getting you past challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist West Palm Beach, Florida businesses to succeed with any facet of creating a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, helpdesk augmentation, security monitoring, data protection solutions, and unified management.

Infrastructure for Telecommuters
Integrating the network infrastructure needed to support a remote workforce can be especially complex if you must accommodate a combination of personal equipment like PCs and laptops, Internet routers, and wireless APs from various vendors and with a variety of OS software and firmware levels. Progent's experience providing remote help for both outdated as well as current technologies in remote office venues allows you to make cost-effective use of your existing network infrastructure and provides you with ready access to top-tire consultants for implement essential updates. Services available from Progent to assist you to create a high-functioning telecommuting infrastructure include:

  • Virtual Private Network technology makes it possible to create a safe connection for authorized remote employees to access IT resources situated at your company datacenter or in the cloud. Progent can assist your company to configure and manage VPN connections between your teleworkers and your various network resources by providing remote VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your at-home workers to utilize Cisco's AnyConnect client software to provide safe VPN connections for a wide selection of devices including Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure products enable a telecommuter to view and interact with a remote computer's desktop. This technology gives network managers substantial control over the digital ecosystem of telecommuters and offers them a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers connect at-home networks to the Internet and support VPN tunnels, local wireless networks, and firewalls. Progent offers expert remote consulting for configuring home routers from a variety of vendors. See router configuration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically supporting an entire household and guests, are commonly utilized by telecommuters to connect to their Internet router for work. This can create throughput as well as security problems. Progent can help businesses to resolve these issues by providing expertise that include Aironet configuration consulting, Cisco-certified Meraki WiFi deployment expertise, and Ubiquiti Unifi WiFi AP setup assistance.
  • Internet access solutions affect the speed and reliability of connections between at-home workers and the corporate data center. Business-critical applications may require redundant Internet connections in the event the primary connection fails. Progent can provide guidance for picking ISPs, selecting appropriate bandwidth and data volume packages, and integrating fault-tolerant Internet access. See Internet connectivity integration services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your West Palm Beach, Florida business, call 1-800-993-9400 or refer to Contact Progent.