Wireless Technology Consulting

Consulting Support Services for BlackBerry Environments
BlackBerry wireless smartphones were at one time one of the most successful products for achieving location-independent access to messaging, calendars, web-based programs, and other vital business information. Progent can provide West Palm Beach, Florida companies support from BlackBerry-certified consultants who can help companies to manage their BlackBerry deployments or migrate smoothly to a more popular smartphone platform.

As the complexity of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for businesses of all sizes, successful deployment and support of RIM BlackBerry solutions has become more difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email servers and company databases, small businesses frequently resort to external consulting firms who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the expertise of BlackBerry-premier engineers who can help small organizations to plan, administer, and repair BlackBerry-based solutions economically and efficiently, dispensing with the need for an internal BlackBerry solutions expert and reducing the cost and stress of supporting wireless work groups. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISSP and GIAC-certified security professionals. This breadth of experience, combined with Progent's efficient remote service delivery capabilities, provides small businesses a budget-friendly alternative for incorporating BlackBerry products seamlessly into their information system.

Progent's consultants can assist your company with SQL Server 2019 integration consulting, SQL Server 2016 management support, and Exchange setup so that your database and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use management tools to help you monitor and support BlackBerry devices across your company, define security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Consulting Support Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and support of BlackBerry devices, providing a single solution for controlling key jobs like device installation, updates, and retirement and offering a strong foundation for security and fault tolerance. BlackBerry BES Server delivers transparent integration between Exchange Server, Novell GroupWise, or Lotus email servers and BlackBerry smartphones and allows wireless synchronization.

BES Server features a wealth of data protection options starting with advanced encryption of information transmitted between a BlackBerry smartphone and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also permits great flexibility in selecting levels of protection to match the special needs of your network. Progent's BlackBerry certified engineers can assist you to select advanced security functions and activate them remotely. Examples of these wirelessly configurable security features are:

• Disable a BlackBerry device
• Wipe data from a lost or stolen BlackBerry smartphone
• Lock out Bluetooth functionality
• Activate built-in protection against malware

BES Server also offers versatility in selecting ways to keep mobile users from loading or running unsafe or unauthorized programs. Progent can help you to choose blocking techniques like:

• List exactly what programs are permitted on the device
• Block external applications from allocating non-volatile storage on the BlackBerry smartphone
• Select what functions external applications can use on the smartphone
• Limit the kinds of connections external applications running on the smartphone can establish
• Prevent all external applications from being installed or run on the smartphone

Some Ways That Progent Can Assist Your Business to Manage and Support Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded certifications from RIM in all key facets of BlackBerry integration. Progent's BlackBerry support services range from resolving synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry credentials and their respective practice areas include:

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to design, deploy, test, repair, and document a wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's advanced engineering support services for BlackBerry technology include business and technology needs analysis, system architecture, installation planning and implementation, performance tuning, design of a high-availability environment, information backup and business recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional objectives and to create a mobile wireless system that fits within your information technology budget and supports your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration approach and equipment match your requirements, and evaluate your messaging system topology. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about options for software versions, processors and storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry consultant can help you to select and activate appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-certified security specialists to perform company-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry environment.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for deploying, administering, monitoring, and troubleshooting one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange Server. Progent's BlackBerry engineer has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Exchange Server and Microsoft Active Directory, configure, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and manage storage groups, configure permissions, install the MDS and IM, implement push and pull access control lists, manage Microsoft Exchange Server data flow, create, update, and assign WLAN and VPN configurations, set up SNMP traps, and generate reports based on SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

Contact Progent to Get Assistance from a BlackBerry-Certified Professional
If you wish to ask Progent about technical expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.