In addition to providing fast access to guidance from high-level network consultants and subject matter experts to assist Webster, Texas organizations to resolve specific IT issues or strategic projects, Progent can provide short-term supplemental staffing to deal with more broadly defined assistance like PC help, network management, and Help Desk response. Short-term staffing can help organizations to deal with anticipated or unexpected increases in the need for network personnel, which may result from scenarios such as company mergers, site moves, technology upgrades, paradigm shifts like work-from-home, disaster response, seasonal variations, or regulatory mandates. Temporary supplemental staffing can also fill gaps left by the loss of in-house staff members because of vacations, illness, resignation, etc.

Benefits of Progent's Short-Term Staff Augmentation Program
Progent's temporary supplemental staffing services give businesses the versatility to respond to surges in demand for IT services without dealing with the expense and hassle that come with identifying and recruiting professional IT help and without the burden of increasing your in-house head count.

Key aspects of Progent's short-term staffing services include:

  • Fast access to reliable network pros
  • Easy engagement, cessation, and resumption of services
  • Seamless extension of your in-house IT staff
  • Comprehensive documentation of all services performed
  • Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
  • Strong relationship with a top-level, full-service source for IT expertise
Progent's Co-managed Center Service
Progent's co-managed Help Desk Call Center program is a specialized flexible staff augmentation option that enables IT groups to share the work of Call Center support transparently between their internal network staff and Progent's extensive team of IT support experts. Working as a seamless supplement of your full-time Help Desk, Progent's shared Call Center program is a joint service solution powered by the industry's leading group professional services (PSA) tool for streamlining, service requests, ticketing, assigning responsibility, tracking progress, and producing documentation.

Why Choose Progent?
Progent has two decades of background providing online and on-premises IT services for organizations across the U.S. Progent's engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Juniper, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants hold top certifications including ISSAP, CISM, and GIAC. Find out more about Progent's industry certifications.

Progent's Practice Areas for Webster, Texas Businesses
Progent's seasoned team of certified consultants can provide Webster, Texas companies a wide array of remote consulting and debugging services. Areas of expertise offered under Progent's reseller program for network service firms include:

Contact Progent for Short-Term Staff Augmentation for Webster, Texas Organizations
To learn more details about Progent's short-term supplemental staffing services for Webster, Texas businesses, call 800-993-9400 or visit Contact Progent.