Expanding your telecommuter workforce can have a major effect on network architecture, cybersecurity, and corporate workflows. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, optimize, and debug IT environments that support at-home workers. Progent can help your Webster company to select the appropriate tools and follow leading practices in creating and maintaining a safe virtual ecosystem for teleworkers that promotes teamwork and delivers top value. Progent offers support services ranging from on demand expertise for getting you over challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Webster, Texas companies to with any aspect of creating a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, data security, data protection solutions, and unified management.

Network Infrastructure for Telecommuters
Integrating the network infrastructure needed to support an at-home work environment can be especially complex if you have to manage a combination of personal equipment like PCs and notebooks, routers, and Wi-Fi appliances from various vendors and with a mix of OS software and firmware levels. Progent's background providing online support for both legacy and modern IT products in remote office solutions enables you to make cost-effective use of your existing infrastructure and offers ready access to top-tire consultants for making essential updates. Services offered by Progent to help you to implement a high-functioning work-at-home infrastructure include:

  • Virtual Private Network (VPN) connectivity allows you to establish a safe connection for authorized at-home employees to use IT assets located at your corporate datacenter or in a public cloud. Progent's consultants can help you to deploy and maintain VPN connections between your teleworkers and your key IT resources by providing remote VPN configuration support. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to utilize Cisco's AnyConnect software to provide safe VPN connections for a wide selection of devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products enable a teleworker to see and use a remote PC's desktop. This provides IT managers significant control over the digital ecosystem of at-home employees and offers remote users a familiar work experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
  • Routers connect at-home networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewalls. Progent can provide expert remote consulting for configuring home routers from a range of vendors. See router configuration services from Cisco-certified consultants.
  • Home Wireless networks, often shared by families and guests, are commonly used by telecommuters to access their router for work. This can cause throughput and security issues. Progent can assist businesses to mitigate these issues by delivering services that include Cisco Aironet configuration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti wireless access point setup assistance.
  • Internet connectivity solutions affect the performance and availability of connections between at-home workers and the corporate data center. Mission-critical processes may demand redundant Internet connections in case the normal connection breaks. Progent can provide expertise for identifying ISPs, choosing appropriate bandwidth and data volume bundles, and configuring high-availability Internet connections. See Internet connectivity solutions.

Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive telecommuter environment for your Webster, Texas company, phone 1-800-993-9400 or refer to Contact Progent.