For immediate online assistance with data security problems, businesses in Washington DC have access to high-level support by contacting Progent's certified security engineers. Progent's remote support staff is available to provide fast and affordable help with security issues that are impacting the productivity of your network. Progent's security consultants are certified to provide help for systems based on Windows, Linux, macOS and OS X, and popular derivatives of UNIX. Progent can deliver advanced support for critical cybersecurity and recovery solutions including AI-based End Point Protection and Response, Managed Detection and Response, complete system restore validation, immutable backup, and off-premises backup. Progent's wide range of services addresses firewall expertise, email security, protected network design, and business continuity planning. Progent's technical support team has earned the industry's most advanced security certifications including GIAC and Certified Information Systems Security Professional.
Progent offers remote security support on a by-the-minute model without minimum call duration and no extra charges for sign-up or after hours service. By billing by the minute and by delivering world-class help, Progent's pricing policy keeps expenses low and avoids scenarios where quick solutions entail major expenses.
Ransomware Hot Line: 800-462-8800
Ransomware requires time to work its way through a network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when IT personnel are likely to take longer to recognize a penetration and are less able to mount a quick and forceful response. The more lateral movement ransomware is able to achieve within a target's system, the longer it takes to recover basic IT services and scrambled files and the more data can be exfiltrated to the dark web. Progent's Ransomware Hot Line is intended to help you to complete the urgent first phase in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware experts can assist businesses to locate and quarantine infected servers and endpoints and protect clean assets from being compromised. If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
We've Been Attacked: What Can We Do Now?
If your network is currently experiencing a network security crisis other than ransomware, visit Progent's Urgent Remote Computer Help to learn how to receive fast aid. Progent maintains a pool of certified network security specialists who can provide online and onsite assistance that includes containment, mitigation, recovery, forensics, and enhancement of your security profile to protect against future attacks.
For companies who have prepared beforehand for being hacked, the step-by-step post-attack handling model promoted by Global Information Assurance Certification is Progent's approved method of responding to a serious security attack.
Overview of Progent's Security Services
Managing data security as well as preparation for restoring critical data and functions following an attack demands a continual process involving a variety of tools and procedures. Progent's certified professionals can assist your organization at whatever level in your attempt to secure your information network, ranging from security audits to designing a complete security plan. Some technologies covered by Progent's experts include Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Filtering of E-mail-Borne Threats.
Planning and Building Secure Networks
Every organization ought to have a thoroughly considered security strategy that incorporates both preventive and reactive activity. The proactive plan is a set of precautions that works to reduce vulnerabilities. The post-attack plan specifies activities to assist security personnel to assess the losses resulting from an attack, repair the damage, document the event, and revive business functions as quickly as possible. Progent can advise you how to incorporate security into your business operations. Progent can install scanning software, define and implement a secure IT infrastructure, and recommend procedures and policies that will optimize the protection of your computing environment. Progent's security experts are ready to help you to set up a firewall, design secure remote connectivity to email and information, and configure an effective virtual private network (VPN).
If you are interested in an affordable option for jobbing out your network security administration, Progent's Round-the-clock Monitoring Services feature automated online network tracking and fast response to emergencies.
Hybrid Cloud Solutions
Progent can help your company you to design, implement, administer and repair enterprise hybrid cloud solutions that combine physical and cloud-based infrastructure and that comply with regulatory security requirements. (Learn about Progent's Microsoft 365 Exchange Online integration solutions with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration consulting.)
Data Recovery and Security Forensics
Progent has skill in recovering networks and devices that have been hacked, are quarantined, or have failed following a security breach. Progent can help assess the damage caused by the assault, return your company to ordinary business operations, and recover information compromised as a result of the event. Progent's certified specialists can also oversee a comprehensive forensic evaluation by examining event logs and using other proven assessment techniques. Progent's background with security issues reduces your off-air time and allows Progent to suggest efficient ways to prevent or mitigate new assaults.
Ransomware Cleanup and Restoration Consulting
Progent offers the help of proven ransomware recovery consultants with the skills to restore an environment damaged by a ransomware virus such as Ryuk, Dharma, Hermes, or Locky. To find out more, visit ransomware cleanup and recovery expertise.
Work-from-Home Cybersecurity Expertise
Work-from-Home (WFH) employees commonly utilize their own computing devices and often work in a poorly secured physical space. This increases their susceptibility to malware attacks and requires judicious configuration of firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive user education, and the development of policies built on best practices. Progent's seasoned roster of telecommuter solutions experts can help your business to design, configure and manage an effective cybersecurity solution that protects vital information assets in environments that incorporate remote workers and hybrid workers.
Software/Firmware Update Management Services
Progent's support services for patch management provide businesses of all sizes a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and tracking software and firmware updates to your dynamic information system. Besides maximizing the security and reliability of your IT environment, Progent's software/firmware update management services free up time for your in-house IT team to focus on more strategic projects and activities that deliver the highest business value from your information network. Learn more about Progent's patch management services.
Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centered threat management platform that features computer learning algorithms and expert services to provide enterprise-class endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's small-footprint software agents can be installed in a few minutes to defend popular endpoints against modern threats such as ransomware, familiar and zero-day malware, trojans, hacking toolkits, RAM exploits, malicious scripts, destructive macros, and living-off-the-land abuse. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints secured by SentinelOne Singularity technology. SentinelOne Singularity is invariably the initial EDR response tool activated by Progent to gain control and visibility of a customer's system at the outset of a ransomware emergency. For additional details, refer to Progent's SentinelOne-based Extended Detection and Response (XDR) solutions.
Expertise with Horizon3.ai's NodeZero Pentest Platform
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver continuous, concurrent, programmable testing of your network to help you find, rank, fix, and verify security weaknesses before malicious hackers can take advantage of them. NodeZero pentests can strategically deploy so-called tripwires like bogus credentials to find out when your environment is being targeted across common attack paths. Tripwires provide enough detail to allow you to take action promptly with your SIEM tools and procedures before an assailant can compromise your environment. Progent offers the support of a NodeZero Certified Operator who can assist you to use NodeZero to carry out comprehensive penetration tests of your perimeter and your internal network in order to determine your current security posture. Progent's NodeZero experts can also assist you to harden your existing network security and can help you to design and deploy a cohesive cybersecurity ecosystem that simplifies management and provides optimum protection for on-prem, cloud-based, and perimeter IT assets. To find out additional information about Progent's vulnerability analysis solutions based on on NodeZero's penetration test products, refer to Consulting Services for NodeZero's PEN Test Platform.
Stealth Penetration (PEN) Security Evaluation Services
Stealth intrusion checking is an important component of any comprehensive network security plan. Progent's security experts can run extensive penetration tests without the awareness of your organization's internal IT staff. Unannounced penetration testing shows whether current security monitoring systems such as intrusion detection alerts and event log monitoring are properly configured and consistently monitored. Progent can implement continuous automatic penetration testing to define your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, harvested credentials, missing patches, and ill-advised IT product defaults can be chained together by threat actors into the multi-vector attacks common to the latest strains of ransomware. Learn more about Progent's Stealth Penetration Assessment Services.
Progent's Low-Cost Managed Services for Information Security
Progent's value-priced ProSight line of network monitoring and management services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that incorporates SentinelOne's cutting edge behavior-based machine learning technology to defend endpoint devices as well as physical and virtual servers against new malware assaults such as ransomware and email phishing, which easily escape legacy signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to automate the complete malware attack lifecycle including protection, infiltration detection, containment, cleanup, and post-attack forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner. Learn more about Progent's
ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all attack vectors. ProSight ESP delivers firewall protection, intrusion alerts, device management, and web filtering via cutting-edge tools incorporated within one agent accessible from a single console. Progent's security and virtualization experts can help you to plan and implement a ProSight ESP deployment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent attention. Progent's consultants can also help your company to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover rapidly from a destructive security attack such as ransomware. Find out more about Progent's
ProSight DPS: Managed Backup and Recovery
Progent has partnered with advanced backup/restore technology vendors to create ProSight Data Protection Services, a portfolio of subscription-based offerings that provide backup-as-a-service (BaaS). All ProSight DPS services automate and track your data backup operations and enable non-disruptive backup and fast recovery of vital files, apps, images, and virtual machines. ProSight DPS lets your business avoid data loss caused by hardware breakdown, natural disasters, fire, cyber attacks such as ransomware, human error, malicious employees, or application bugs. Managed services in the ProSight Data Protection portfolio include ProSight Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight DPS ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent expert can assist you to determine which of these fully managed services are most appropriate for your IT environment.
ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's spam filtering service that incorporates the technology of top information security companies to deliver web-based management and world-class security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne threats. Email Guard's Cloud Protection Layer serves as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's onsite gateway device adds a further layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your security perimeter. For more details, visit ProSight Email Guard spam filtering and data leakage protection.
ProSight Duo MFA: Two-factor Authentication Services
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity confirmation with iOS, Android, and other out-of-band devices. With 2FA, when you sign into a protected online account and give your password you are requested to verify your identity via a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be used as this second form of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can designate multiple verification devices. For details about Duo identity validation services, visit Cisco Duo MFA two-factor authentication services for remote workers.
ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Because the environment is virtualized, it can be moved immediately to a different hosting solution without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Learn more about ProSight Virtual Hosting services.
ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, retrieve and protect information related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be alerted about upcoming expirations of SSLs or warranties. By updating and managing your network documentation, you can eliminate up to 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and sharing all documents related to managing your network infrastructure such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether you're making enhancements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.
Special Security Services Available from Progent
Progent's certified engineers can provide unique consulting support in vital facets of IT security including:
Information Risk Evaluation and Compliance Assessment
Progent offers expertise with security evaluation software such as Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of automatic network scans to identify potential security gaps. Progent has broad skills with these and similar tools and can assist you to understand audit reports and respond appropriately. Progent's security consultants also can perform web software validation and can perform thorough assessments of enterprise-wide security to determine your organization's compliance with key worldwide security standards including FISMA, NIST, and ISO 17799. In addition, Progent can assess the strength of your wireless protection covering in-place wireless appliances as well as mobile handsets. Get additional details about Progent's Information Risk Evaluation and Compliance Assessment.
Cisco Security, PIX Firewall and ASA Firewall, Virtual Private Network, Aironet and Meraki Wireless Expertise
Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver world-class consulting services for Cisco's entire family of security and Virtual Private Network (VPN) technologies including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, and Catalyst family switches. Find out the details about Cisco Security, VPN and Wireless Support.
Additional Firewall and Virtual Private Network (VPN) Solutions
As well as supporting a wide array of protection solutions from Microsoft and Cisco, Progent offers businesses of all sizes top-level support for products from other major firewall and Virtual Private Network vendors. Progent's engineers offer:
Certified Information Security Manager identifies the basic skills and worldwide standards of performance that computer security professionals are required to master. CISM provides executive management the confidence that those who have earned their CISM have the background and skill to provide effective security administration and engineering services. Progent can provide a CISM expert to assist your enterprise in vital security disciplines such as data security governance, vulnerability assessment, information protection program management, and incident response support.
Find out the details about Progent's CISM Security Support Services.
CISSP Security Consulting Expertise
Progent's CISSP experts are security specialists who have been awarded CISSP accreditation as a result of verified professional work, extensive study, and exhaustive testing. CISSP Certification recognizes mastery of an international standard for IT security. ANSI has given the CISSP credential accreditation in the area of IT security under ISO/IEC 17024. Areas of expertise covered under CISSP include cybersecurity administration practices, security design and test systems, connection control systems, applications development security, business processes security, physical security, cryptography, communications, network security, and disaster recovery planning.
Find out more information concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.
CISSP-ISSAP Premier Experts for Secure Network Architecture
Progent's ISSAP Premier cybersecurity experts are specialists who have been awarded ISSAP certification as a result of rigorous examination and substantial hands-on work with network security design. ISSAP consultants have in-depth knowledge of access control systems and methodologies, telecommunications and network protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security integration. Progent's ISSAP-premier security specialists can assist your business with all aspects of architecture security.
Get more information concerning Progent's ISSAP Certified Protected Network Architecture Consulting Support.
CISSP-ISSEP Certified Security Engineering Consultants
Network Security consultants who have earned CISSP-ISSEP (Information Systems Security Engineering Professional) certification have proven their ability to provide large organizations with the services associated with a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior security analyst. Progent offers the support of a certified CISSP-ISSEP network security expert to assist your enterprise to utilize modern system security engineering principles and processes in system development, evaluate system security designs based on security engineering leading practices, produce cohesive system designs that incorporate compliant security mechanisms for all key system functions, define effective configuration strategies to deliver protection for operations, perform in-depth risk analysis, and recommend practical cybersecurity solutions that balance your operational goals with your organization's tolerance for risk.
Learn the details about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.
Certified Information Systems Auditor (CISA) Professional Services
The CISA accreditation is an important achievement that signifies mastery in IS security auditing. Certified by ANSI, the CISA accreditation requires that consultants pass an extensive test overseen by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier security audit consultant able to assist businesses in the areas of information systems audit process, IT enforcement, network assets and infrastructure lifecycle, IT service delivery, safeguarding data assets, and business continuity planning.
Get more information concerning Progent's Certified Information Systems Auditor Consulting Expertise.
CRISC Risk Management Consultants
The Certified in Risk and Information Systems Control (CRISC) program was initiated by ISACA to verify a consultant's ability to plan, implement, and maintain information system control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified consultant to help your company to develop and execute a workplace continuity or disaster recovery strategy that follows leading practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines. Progent's risk mitigation expertise is a good fit the support provided by Progent's CISA-Premier security engineers for objectively auditing your IT management design and also with the expertise of Progent's CISM experts for implementing company-wide security policies.
Find out additional information about Progent's CRISC-certified Network Risk Mitigation Support.
Global Information Assurance Certification Professional Expertise
Global Information Assurance Certification was established in 1999 to validate the skill of IT security professionals. GIAC's mission is to assure that a certified security consultant has the knowledge needed to deliver support in key areas of network, data, and program security. GIAC certifications are recognized by businesses and institutions throughout the world including U.S. NSA. Progent can provide the assistance of GIAC certified security engineers for all of the security capabilities addressed under GIAC accreditation programs including assessing security systems, security incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.
Learn more information concerning Progent's GIAC Information Assurance Services.
Get in Touch with Progent for Computer Security Expertise
If your company is located in Washington DC and you're looking for cybersecurity expertise, telephone Progent at
Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.
| City | Address | Phone | Link |
| Washington | 1629 K St NW, Suite 300 Washington, DC 20006 |
(202) 851-2383 | Washington Network Support Services |
| Baltimore | 300 E. Lombard St, Suite 840 Baltimore, MD 21202 |
(667) 771-9100 | Baltimore Network Support Services |