Mobile Technology Consulting

Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most successful solutions for achieving mobile access to messaging, calendars, web applications, and other critical business information. Progent can provide Washington, DC companies the services of BlackBerry-premier professionals who can assist businesses to manage their BlackBerry deployments or transition smoothly to a current mobile platform.

As the sophistication of small business networks has expanded, and as the need for world-class security, reliability, and recoverability has grown to be the norm for organizations of any size, successful deployment and support of RIM BlackBerry technology has grown more difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse email systems and shared databases, small businesses frequently resort to external support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier consultants who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the need for an in-house BlackBerry technology expert and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This range of knowledge, combined with Progent's efficient online service delivery capabilities, gives small companies an affordable alternative for integrating RIM BlackBerry products seamlessly into their business information system.

Progent's experts can assist your company with SQL Server 2019 integration and development support, SQL Server 2016 migration support, and Exchange setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also show you how to migrate from older editions of BlackBerry and Microsoft software, configure streamlined administration utilities to help you track and support BlackBerry smartphones across your business, define security policies that are right for your business, develop custom mobile applications, and make sure that your network architecture is properly configured to accommodate your BlackBerry users. In addition, Progent's business continuity specialists can help ensure that your BlackBerry data is included in your regular backup processes in order that it can be recovered rapidly and safely.

Washington DC Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Greater Washington DC Metro Area including suburban Maryland and Virginia.

Consulting Services for BlackBerry Enterprise Server
Research in Motion's advanced solution for managing large groups of BlackBerry wireless handsets is the BlackBerry Enterprise Server. This powerful tool enables Exchange, IBM Lotus Domino, or Groupwise clients to send and receive messages that are encrypted during transit to provide optimum data protection. BES Server also simplifies a wide variety of crucial administrative jobs that span from BlackBerry deployment and updates to wireless security and fault tolerance.

Progent's BlackBerry-certified engineers can help you use BlackBerry Enterprise Server to perform routine tasks like:

• Deploy and manage applications
• Plan smartphone, application, and IT policy updates
• Update BlackBerry smartphone software remotely
• Control user configurations with BES Server's vast selection of IT policies

Progent's BlackBerry-premier consultants can also assist you to use BES Server to perform important tasks not available with the less advanced BES Server Express. These procedures include:

• Install and support BlackBerry's high-availability infrastructure using VMware
• Deploy BlackBerry devices remotely
• Set custom management roles
• Monitor and report on the overall health of your BlackBerry solution

Some Ways That Progent Can Assist Your Business to Maintain and Support Your BlackBerry Solution
Progent can provide an experienced BlackBerry support who has been awarded certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting skills range from troubleshooting synchronization problems to architecting mobile productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry certifications and their respective skill sets include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, setting up messaging filters and auto-signature, changing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can in addition assist your business to troubleshoot a wide range of problems associated with synchronization, handset detection, email reconciliation, web access, wireless connectivity, Instant Messaging, PC application configuration, and Desktop Redirector.

As a top innovator in delivering countrywide online support for small business networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your mobile technical support costs at a minimum and, by dealing with issues promptly, optimizes the efficiency of your BlackBerry clients.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, install, validate, repair, and produce documentation for a wireless solution built on the combination of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network requirements analysis, system design, deployment planning and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery planning, and security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your technical goals and to design a wireless environment that meets your information technology budget and supports your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity architecture's ability to accommodate a BlackBerry BES Server, help your organization to decide which administration model and hardware products meet your needs, and analyze your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make informed choices concerning alternatives for software editions, server hardware and mass storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry consultant can help you to choose and enable sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and GIAC-premier security specialists to perform network-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Consultant
In order to ask Progent about professional help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or see Contact Progent.