Security and Compliance and Information Assurance Consulting

For fast remote help with computer security problems, companies in Waltham Massachusetts can find world-class support by contacting Progent's certified security professionals. Progent's online support staff is available to offer efficient and economical assistance with security emergencies that are impacting the viability of your network. Progent's accredited engineers are certified to provide help for environments based on Microsoft, Linux, Apple macOS and OS X, and popular derivatives of UNIX. Progent can deliver world-class support for critical security and restoration solutions like AI-driven End Point Protection and Response, MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-premises backup. Progent's wide array of consulting services addresses firewall expertise, email security, protected network infrastructure, and business continuity preparedness. Progent's technical support staff has earned the industry's top security credentials including Global Information Assurance Certification and Information System Security Architecture Professional.

Progent offers online security expertise on a by-the-minute basis without minimum times and without extra fees for sign-up or after hours service. By charging per minute and by delivering top-level help, Progent's pricing structure keeps expenses low and eliminates situations where simple fixes turn into major charges.

Ransomware Hot Line: 800-462-8800
Ransomware needs time to work its way across a target network. Because of this, ransomware assaults are typically launched on weekends and at night, when IT staff may take longer to recognize a penetration and are less able to mount a rapid and coordinated response. The more lateral movement ransomware can manage inside a victim's network, the more time it takes to restore core IT services and scrambled files and the more data can be stolen and posted to the dark web. Progent's Ransomware Hot Line is designed to assist you to carry out the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware experts can help you to locate and isolate infected servers and endpoints and protect undamaged resources from being penetrated. If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Our System Has Been Hacked: What Do We Do Now?
In case your network is now fighting a security crisis other than ransomware, go to Progent's Emergency Remote Technical Help to learn how to get immediate assistance. Progent maintains a team of seasoned cybersecurity experts who offer online and on-premises support that includes containment, mitigation, restoration, forensics, and hardening of your security posture to protect against future attacks.

For businesses that have planned beforehand for an attack, the step-by-step incident handling model outlined by GIAC (Global Information Assurance Certification) is Progent's recommended method of reacting to a serious security attack.

Overview of Progent's Security Expertise
Coordinating network security plus staying ready for recovering vital information and systems after a security breach requires an on-going process that entails a variety of tools and processes. Progent's security experts can assist your organization at whatever level in your attempt to guard your IT network, from security evaluation to creating a complete security program. Important technologies covered by Progent's experts include Planning and Prevention, Data Recovery and Security Forensics, and Managed Protection from E-mail-Based Spam and Viruses.

Planning and Building Secure Networks
Every business ought to develop a carefully thought out security strategy that incorporates both proactive and reactive steps. The pre-attack plan is a set of precautions that helps to reduce security gaps. The reactive plan defines activities to assist security staff to assess the damage resulting from an attack, remediate the damage, document the event, and revive network functions as quickly as possible. Progent can show you how to build security into your company processes. Progent can install auditing utilities, define and execute a secure network infrastructure, and recommend processes and policies to optimize the protection of your network. Progent's security experts are available to help you to set up a firewall, deploy protected offsite connectivity to e-mail and data, and install an effective virtual private network.

If you are interested in an economical option for outsourcing your network security management, Progent's Round-the-clock Network Support Packages include automated online server tracking and immediate response to emergencies.

Hybrid Cloud Solutions
Progent can assist your IT team you to plan, implement, administer and troubleshoot enterprise hybrid cloud solutions that incorporate physical and cloud-based infrastructure and that comply with government security standards. (Learn about Progent's Microsoft 365 integration with on-premises Exchange, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services enterprise hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise.)

Data Restoration and Security Forensics
Progent provides expertise in restoring systems and devices that have been hacked, are suspect, or have stopped working following a security attack. Progent can help assess the losses resulting from the assault, return your company to normal business operations, and retrieve information compromised owing to the event. Progent's security engineers can also oversee a comprehensive failure analysis by examining event logs and using other proven forensics tools. Progent's background with security consulting minimizes your business disruption and allows Progent to recommend effective strategies to avoid or mitigate future attacks.

Ransomware Removal and Recovery Expertise
Progent offers the help of experienced ransomware recovery experts with the skills to rebuild an information system damaged by a ransomware cryptoworm such as Ryuk, Dharma, Hermes, or MongoLock. To learn more, see ransomware removal and restoration expertise.

Work-from-Home Security Expertise
At-home employees commonly use their own computers and often operate in a poorly secured physical environment. This multiplies their vulnerability to cyber threats and requires careful deployment of firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive user training, and the creation of policies based on best practices. Progent's seasoned roster of telecommuter solutions consultants can help your business to design, deploy and manage a compliant cybersecurity solution that guards vital information assets in networks that include telecommuters as well as hybrid workers.

Patch Management Services
Progent's managed services for software and firmware patch management provide organizations of any size a flexible and affordable solution for assessing, testing, scheduling, implementing, and documenting software and firmware updates to your ever-evolving IT system. In addition to optimizing the security and reliability of your computer network, Progent's software/firmware update management services free up time for your IT team to concentrate on more strategic projects and tasks that derive maximum business value from your network. Find out more about Progent's patch management services.

Extended Detection and Response (XDR) Based on SentinelOne
SentinelOne's Singularity portfolio is a subscription-based, cloud-centric threat defense stack that includes computer learning software and professional services to deliver comprehensive endpoint detection and response (Singularity EDR) and extended detection and response (Singularity XDR). SentinelOne's compact software agents can be loaded in a few minutes to defend endpoints against increasingly sophisticated threats such as ransomware, known and new malware, trojan viruses, hacking tool sets, RAM exploits, malicious scripts, harmful macros, and living-off-the-land (LotL) abuse. Progent is a SentinelOne Partner and reseller and oversees thousands of endpoints protected by SentinelOne Singularity technology. SentinelOne Singularity is always the first EDR response software deployed by Progent to provide control and visibility of a client's system at the outset of a ransomware breach. For more details, refer to Progent's SentinelOne-powered Extended Detection and Response (XDR) solutions.

Support for Horizon3.ai's NodeZero PEN Testing Products
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that can deliver continuous, concurrent, automated testing of your network to help you uncover, rank, remediate, and confirm cybersecurity weaknesses before malicious hackers can take advantage of them. NodeZero pentests can insert decoys called tripwires such as bogus files or credentials to find out when your network is being probed along key attack vectors. Tripwires generate enough information to allow you to take action quickly with your incident response workflows before an assailant can wreak havoc. Progent can provide the expertise of a NodeZero Certified Operator who can help you to deploy NodeZero to perform thorough penetration tests of your perimeter and your internal network in order to determine your present security posture. Progent can also help you to harden your existing network security and can help you to design and deploy a cohesive cybersecurity strategy that streamlines management and delivers optimum cyber defense for on-premises, cloud-based, and perimeter IT assets. To learn additional details about Progent's vulnerability assessment services based on on NodeZero's pentest products, refer to Consulting Services for NodeZero's PEN Test Products.

Stealth Penetration (PEN) Security Assessment Services
Stealth intrusion checking is an important part of any comprehensive IT system security strategy. Progent's security experts can run extensive penetration checks without the knowledge of your organization's internal IT staff. Unannounced penetration checking uncovers whether current security defense systems such as intrusion incident warnings and event history analysis are properly set up and actively monitored. Progent can provide ongoing automatic PEN testing to map your internal and external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, harvested credentials, uninstalled patches, and dangerous IT product defaults can be chained together by hackers into the multi-vector attacks common to the latest variants of ransomware. Get additional information about Progent's Stealth Penetration Testing Consultants.

Progent's Fixed-price Managed Services for Information Security
Progent's affordable ProSight series of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior analysis tools to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-matching AV products. ProSight ASM protects local and cloud-based resources and offers a single platform to automate the complete threat progression including blocking, detection, containment, remediation, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against new attacks. Progent is a certified SentinelOne Partner. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver ultra-affordable in-depth protection for physical servers and virtual machines, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alarms, endpoint control, and web filtering through cutting-edge tools packaged within a single agent accessible from a unified control. Progent's security and virtualization experts can assist you to plan and configure a ProSight ESP deployment that addresses your organization's specific requirements and that helps you achieve and demonstrate compliance with legal and industry information protection regulations. Progent will assist you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent attention. Progent can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup
Progent has worked with leading backup/restore product companies to create ProSight Data Protection Services (DPS), a family of offerings that provide backup-as-a-service. All ProSight DPS products automate and monitor your data backup processes and allow transparent backup and fast restoration of important files/folders, applications, system images, plus VMs. ProSight DPS helps your business recover from data loss resulting from equipment breakdown, natural disasters, fire, cyber attacks such as ransomware, user mistakes, malicious insiders, or application bugs. Managed services available in the ProSight Data Protection selection include ProSight DPS Altaro VM Backup with immutable cloud storage, ProSight 365 Backup (formerly Altaro Office 365 Backup), ProSight ECHO Backup based on Barracuda purpose-built hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to identify which of these managed services are best suited for your IT environment.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security vendors to provide centralized management and world-class security for your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the onsite security gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. For more details, see ProSight Email Guard spam and content filtering.

ProSight Duo MFA: Two-factor Authentication (2FA) Services
Progent's Duo MFA service plans utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Android, and other personal devices. Using Duo 2FA, when you sign into a protected application and enter your password you are asked to confirm your identity on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be used for this second means of authentication such as an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate several verification devices. To find out more about ProSight Duo two-factor identity authentication services, visit Cisco Duo MFA two-factor authentication services for teleworkers.

ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hosting environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting provider. Learn more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted automatically about impending expirations of SSLs or warranties. By updating and organizing your IT documentation, you can save up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about Progent's ProSight IT Asset Management service.

Special Security Expertise Offered by Progent
Progent's seasoned engineers offer unique specialized help in key facets of IT protection such as:

Security Vulnerability Audits and Compliance Assessment
Progent provides experience with security auditing software like Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive network scans to reveal possible security gaps. Progent has extensive experience with testing tools and can help you to analyze audit reports and respond efficiently. Progent's certified security engineers also offer web application validation and can perform thorough assessments of enterprise-wide security to assess your organization's compliance with major global security specifications such as HIPAA, NIST, and ISO 17799. Also, Progent can evaluate the strength of your wireless protection including in-place wireless equipment as well as mobile devices. Read additional information concerning Progent's Vulnerability Audits and Compliance Testing.

Cisco Network Security, PIX Firewall and ASA Firewall, VPN, Aironet and Meraki Wi-Fi Expertise
Progent's Cisco Certified Internetwork Experts (CCIEs) and Cisco CCNP experts can provide in-depth consulting support for Cisco's complete family of security and Virtual Private Network products including PIX 500 Firewalls and ASA Series Firewalls, the Catalyst FWSM, protected high-speed and integrated services routers, Aironet wireless access points and bridges, Meraki cloud-managed Wi-Fi APs, and Catalyst family switches. Learn more details about Cisco Protection, Virtual Private Network and Wireless Help.

Other Firewall and VPN Solutions
In addition to supporting a wide array of network security technologies available from Microsoft and Cisco, Progent can provide companies of any size advanced support for products from other popular firewall and VPN vendors. Progent's consultants offer:

• Palo Alto Networks PA-Series Firewalls Configuration Help
• Check Point Software Technologies Ltd Consulting
• Barracuda CloudGen Firewall Consultants
• WatchGuard Technologies Help
• Juniper and NetScreen Deployment and Support
• SonicWall Inc. Support
• Fortinet FortiGate Firewall Support
• Symantec Engineering Services

Get additional information concerning Progent's Certified Information Security Manager Security Consulting Assistance.

Certified Information Systems Security Professionals (CISSP) Security Support Expertise
Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have been awarded CISSP status as a result of demonstrated experience, extensive study, and exhaustive testing. CISSP Certification indicates expertise in an international standard for information security. American National Standards Institute has given the CISSP status official recognition in the area of information security under ISO/IEC 17024. Fields of expertise included within CISSP include cybersecurity management procedures, security design and test systems, access permission systems, applications development security, business processes security, physical security, cryptography, telecommunications, Internet security, and business continuity planning.

Learn more information concerning Progent's CISSP Support Services.

CISSP-ISSAP Premier Experts for Secure Network Architecture
Progent's ISSAP Certified cybersecurity experts have been awarded ISSAP status as a result of thorough examination and extensive hands-on work with information security architecture. ISSAP consultants have comprehensive understanding of access control mechanisms and methodologies, phone system and network infrastructure protection, cryptography, needs evaluation, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security specialists can help your company with all phases of secure network architecture.

Read additional details concerning Progent's ISSAP Certified Secure IT Architecture Engineering Services.

CISSP-ISSEP Certified Security Engineering Consultants
Network Security consultants with CISSP-ISSEP (Information Systems Security Engineering Professional) certification have demonstrated their ability to provide large organizations with the expertise expected of a senior systems engineer, information assurance systems engineer, information assurance officer, information assurance analyst, or senior cybersecurity analyst. Progent can provide the support of a certified CISSP-ISSEP cybersecurity consultant to assist your enterprise to follow current system security engineering theory and techniques in system development, review system security designs according to security engineering best practices, produce viable system designs that include compliant cybersecurity mechanisms for all critical system functions, develop efficient design strategies to provide operational security, perform comprehensive risk analysis, and propose realistic cybersecurity solutions that balance your operational requirements with your company's risk tolerance.

Learn more about Progent's CISSP-ISSEP Network Security Engineering Consulting Services.

CISA Security Auditor Professional Expertise
The Certified Information Systems Auditor accreditation is an important achievement that signifies mastery in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA credential requires that consultants pass an extensive examination administered by the ISACA professional association. Progent offers the services of a CISA-Premier security consultant able to help companies in the fields of information systems audit process, IT enforcement, network assets and architecture lifecycle, information technology support, protecting data assets, and disaster recovery preparedness.

Learn the details concerning Progent's Certified Information Systems Auditor (CISA) Consulting Expertise.

CRISC-certified IT Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to verify an IT professional's skills to plan, implement, and support IS controls to reduce network risk. Progent offers the services of a CRISC-certified consultant to help your company to create and carry out a workplace continuity strategy that follows leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business goals, and IT budget. Progent's risk mitigation services are a good fit the support provided by Progent's CISA-Premier consultants for impartially auditing your IT management mechanisms and with the services of Progent's CISM-certified experts for defining company-wide security policies.

Read the details about Progent's CRISC-certified Network Risk Mitigation Consulting.

Global Information Assurance Certification Support Services
GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of computer security experts. GIAC's mission is to verify that an accredited professional possesses the knowledge needed to provide support in important categories of network, data, and program security. GIAC certifications are acknowledged by companies and institutions all over the world including United States National Security Agency (NSA). Progent offers the assistance of GIAC certified security engineers for any of the security disciplines addressed within GIAC certification topics such as auditing perimeters, incident response, traffic analysis, web-based services security, and security information and event management (SIEM) solutions.

Read more information concerning Progent's GIAC Information Assurance Services.

Depend on Progent for Network Security Help
If your company is situated in Waltham Massachusetts and you want computer security engineering help, call Progent at 800-993-9400 or see Contact Progent.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.